Senior Workers Compensation Case Manager

Alight Solutions

. Manage complex, long-term, and workplace injury workers’ compensation claims .

Posted 10/28/2026full-timeRemote • CanadaSenior💰 CA$80,000 - CA$95,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing complex workers’ compensation claims, including rehabilitation strategies and return-to-work planning, while ensuring compliance with provincial legislation and policies. Strong analytical skills are essential for evaluating WCB decisions and pursuing cost mitigation opportunities.

Highest-signal resume keywords

Workers’ Compensation Claims ManagementReturn-To-Work PlanningProvincial Workers’ Compensation LegislationAnalytical SkillsExcellent Communication Skills

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Claims ResolutionCost MitigationRehabilitation StrategiesWCB Decision ReviewObjection Drafting

Soft Skills

Critical ThinkingTime ManagementCollaboration

Tools & Technologies

Microsoft WordMicrosoft ExcelMicrosoft Outlook

Certifications & Qualifications

Ontario Paralegal LicenseLawyer License

Industry Keywords

Workplace InjuryReturn-To-Work BarriersWorkplace Health and SafetyExperience-Rating Principles

About the role

Key responsibilities & impact

Manage complex, long-term, and workplace injury workers’ compensation claims
Establish clear paths toward rehabilitation, reintegration, return to work, or appropriate alternative plans
Assess medical, functional, workplace, and other return-to-work barriers
Develop, implement, coordinate, and monitor return-to-work and rehabilitation strategies
Liaise with provincial WCBs on claim management, adjudication, return-to-work planning, and claim resolution
Interpret and apply provincial workers’ compensation legislation, policies, procedures, and practices
Critically review WCB decisions and identify appeal or objection issues
Draft letters of objection and support or pursue appeal strategies
Identify and pursue cost mitigation opportunities, including cost relief
Provide earnings information and other claim-related documentation
Facilitate third-party interventions, including FCEs, IMEs, and other rehabilitation or medical assessments
Pursue claim progression and closure while balancing care, return-to-work outcomes, legislative requirements, and client objectives

Requirements

What you’ll need

Ontario Paralegal or Lawyer license required
Minimum of 5 years of experience in workers’ compensation claims management, including complex and/or long-duration claims
Subject matter expertise across Provincial Workers’ Compensation Boards, including applicable statutes, legislation, policies, procedures, and practices
Experience with return-to-work planning, rehabilitation strategies, claims resolution, and cost mitigation
Knowledge of workplace health and safety practices and workers’ compensation experience-rating principles
Analytical and critical-thinking skills, including evaluating WCB decisions and identifying appeal, objection, or cost-relief opportunities
Excellent written and verbal communication skills
Ability to manage competing priorities and complex cases in a fast-paced, deadline-driven environment
Ability to work independently and collaborate effectively across teams
Proficiency with Microsoft Word, Excel, and Outlook
Post-secondary education in a related discipline or equivalent experience
Work authorization in Canada without current or future visa sponsorship requirements

Benefits

Comp & perks

Health, dental and vision coverages starting Day One
Wellbeing programs
Retirement plans with contribution matching
Generous time off
Parental leave
Continuing education
Career growth opportunities
Flexible working arrangements wherever possible
Occasional travel to physical office locations may be required
Competitive total rewards package
Background checks and hiring-process accommodations