Strategic Account Executive

Alight Solutions

. Deepen and expand Alight’s relationships with existing clients .

Posted 9/23/2026full-timeRemote • Illinois • United StatesMid-LevelSenior💰 $185,000 - $200,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in account management and client success, with a strong focus on building executive relationships and delivering tailored solutions. Proven ability to negotiate, influence, and drive growth within mid-to-large employer accounts in HR and related industries.

Highest-signal resume keywords

Account ManagementClient SuccessExecutive CommunicationNegotiation SkillsStrategic Sales

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Client Performance ReviewsChange Order NegotiationsRenewal StrategiesCross-SellingROI SolutionsProblem-SolvingStrategic PlanningPortfolio Management

Soft Skills

Interpersonal SkillsCollaborative ApproachGrowth MindsetStrong Listening SkillsInfluencing Skills

Industry Keywords

HRConsultingBrokerageHealthcareClient Relationships

About the role

Key responsibilities & impact

Deepen and expand Alight’s relationships with existing clients
Serve as a trusted advisor to CHROs and senior client leaders
Present confidently and build executive-level relationships
Understand delivery nuances and support teams through escalations, quality issues (E&Os), and change order negotiations
Broaden connections across client organizations and identify challenges linked to Alight’s solutions
Lead renewal and retention strategies, including preparation, presentation, and negotiation
Cross-sell and expand business within existing accounts
Collaborate with internal partners to address client challenges and coordinate resources
Deliver ROI/VOI-driven solutions
Tailor deal approaches and design unique client solutions
Conduct regular client performance reviews, share results, address concerns, and identify growth opportunities

Requirements

What you’ll need

5+ years of success in account management, client success, or strategic sales within HR, consulting, brokerage, healthcare, or related industries
Proven track record managing mid-to-large employer accounts (5,000+ employees)
Polished, professional presence with strong executive communication, influencing, and negotiation skills
Deep understanding of Alight’s solutions and delivery, with the ability to navigate client-specific nuances
Strong problem-solving skills with the ability to create innovative, client-specific strategies
Growth mindset with proven ability to identify and close expansion opportunities
Collaborative approach with a passion for long-term client partnership and retention
Excellent organizational, administrative, and interpersonal skills
Exceptional negotiation and influencing skills
Demonstrated ability to meet goals and manage a complex portfolio of accounts
Skilled in facilitating strategic planning discussions
Strong listening, inquiry, and communication skills
Travel expectation of 25–50%, sometimes on short notice
Work authorization in the United States without requiring current or future visa sponsorship
Successful completion of a background check

Benefits

Comp & perks

Health, dental and vision coverages starting Day One
Wellbeing programs
Retirement plans with contribution matching
Generous time off
Parental leave
Continuing education
Career growth opportunities
Flexible working arrangements wherever possible
Occasional travel to physical office locations may be required
Competitive total rewards package
Bonus and/or incentive eligibility determined by role and level