Workers' Compensation Case Manager

Alight Solutions

. Support employees during work-related injury absences .

Posted 9/30/2026full-timeRemote • CanadaMid-LevelSenior💰 CA$67,500 - CA$82,500 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in workers' compensation claims management, including knowledge of relevant legislation and policies, effective communication with stakeholders, and the ability to develop and implement return-to-work strategies. Proficient in managing workplace injury claims and facilitating third-party interventions.

Highest-signal resume keywords

Workers' Compensation Claims ManagementKnowledge of Workers' Compensation LegislationParalegal LicenseReturn-to-Work Strategy DevelopmentProficiency in Microsoft Office

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Claims ManagementReturn-to-Work CoordinationReport FilingCase ManagementFunctional Capacity EvaluationsIndependent Medical Evaluations

Soft Skills

CollaborationCommunicationProblem-Solving

Tools & Technologies

Microsoft WordMicrosoft ExcelMicrosoft Outlook

Certifications & Qualifications

Paralegal LicenseInsurance Certificate-Designation

Industry Keywords

Workers' CompensationWorkplace Health and SafetyInjury AbsencesClaim Costs ManagementProvincial Workers' Compensation Boards

About the role

Key responsibilities & impact

Support employees during work-related injury absences
Evaluate obstacles to prompt return to work
Collaborate with stakeholders to implement solutions
Facilitate return to work or an alternative plan
Meet with clients to address workplace injuries
Manage workplace injury claims and minimize time-loss and claim costs through early intervention and proactive coordination of services
Maintain regular communication with clients, injured workers, and provincial Workers’ Compensation Boards
Liaise with provincial Workers’ Compensation Boards
Review claim files
Interpret provincial workers’ compensation legislation, policies, and procedures
File reports of injury, identify appeal issues, and draft letters of objection
Coordinate case management activities, including developing, implementing, and monitoring return-to-work and rehabilitation strategies
Facilitate third-party interventions, including functional capacity evaluations and independent medical evaluations

Requirements

What you’ll need

Work experience in a workers’ compensation claims management capacity is an asset
Knowledge of workers’ compensation statutes, policies and procedures, and workplace health and safety is an asset
Proficiency with Microsoft Word, Excel, and Outlook
Education in a related field, human resources, health and safety, and/or an insurance certificate-designation is an asset
Significant claims management experience may be considered in the absence of the listed qualifications
A paralegal license is required
Must have work authorization in Canada that does not now or in the future require visa sponsorship
Successful completion of a background check, as applicable to the position
Ability to participate in video interviews; camera-on culture
May require occasional travel to a physical office location

Benefits

Comp & perks

Health, dental and vision coverages starting Day One
Wellbeing programs
Retirement plans with contribution matching
Generous time off
Parental leave
Continuing education
Career growth opportunities
Flexible working arrangements wherever possible
Reasonable accommodations for the hiring process
Competitive total rewards package
Continuing education and training