Client Success Manager

AlignOps

. Promote the company’s BusyBusy product to the appropriate target market within the customer base to address customers’ specific needs and problems .

Posted 9/24/2026full-timeSt. George • Utah • United StatesMid-LevelSenior💰 $70,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in sales and account management, focusing on revenue growth and client satisfaction through effective communication and analytical skills. Proficient in leveraging CRM systems to enhance client engagement and operational efficiency while fostering collaborative relationships with cross-functional teams.

Highest-signal resume keywords

Sales ExpertiseAccount ManagementCRM ProficiencyAnalytical AcumenClient Relationship Management

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Exceptional Communication SkillsHigh Emotional IntelligenceSelf-DrivenCollaborative Mindset

Tools & Technologies

SalesforceCampaign Management Platforms

Industry Keywords

Revenue GrowthClient SatisfactionClient EngagementCross-Sell OpportunitiesUpsell Opportunities

About the role

Key responsibilities & impact

Promote the company’s BusyBusy product to the appropriate target market within the customer base to address customers’ specific needs and problems
Ensure optimal Salesforce data hygiene by consistently updating accounts and contacts
Lead the renewal process for assigned accounts, guaranteeing seamless service continuity and delivering high client satisfaction
Conduct outbound and inbound client engagements to generate revenue growth through expansion sales, including calls, meetings, product demonstrations, and prospecting efforts
Foster collaborative relationships with cross-functional teams to align strategies and deliver superior client care and support
Collect and analyze customer engagement data to derive actionable insights and strengthen brand loyalty
Provide management with actionable feedback on success stories, challenges, and potential opportunities to drive business expansion
Develop and nurture long-term client partnerships, positioning the company as a trusted advisor
Understand and anticipate client goals, proactively recommending product improvements, services, and upgrades
Identify and capitalize on cross-sell and upsell opportunities to support revenue growth targets
Track and report on client demand, usage trends, and key account metrics
Other duties as assigned

Requirements

What you’ll need

Demonstrated track record of consistently delivering positive results in dynamic, high-pressure environments
Established expertise in sales, with strong account management capabilities that drive revenue growth and client satisfaction
Exceptional communication skills, with the ability to navigate client interactions diplomatically and maintain a focus on achieving strategic objectives
Proven analytical acumen with a results-driven approach to identifying opportunities and achieving goals
Self-driven with a demonstrated ability to take initiative and meet targets independently
Proficient in leveraging CRM systems and campaign management platforms to enhance client engagement and operational efficiency
High emotional intelligence, with strong empathy and interpersonal skills that foster lasting client relationships
Collaborative mindset, with the ability to work seamlessly with internal teams and external stakeholders to achieve shared goals
This is a full-time remote position located in the US; however, it is preferred that the individual work in our company office in St. George, UT
If local, the individual hired will work on-site according to a schedule set by management based on the requirements of their role

Benefits

Comp & perks

Commissions
Health coverage
Dental coverage
Vision coverage
Disability insurance
Life insurance
PTO
401(k) plan