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Deal Desk Analyst
Alkami Technology. Process and validate standard deal requests, including quoting, pricing configuration, and order form preparation .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in deal desk operations, including quoting, pricing configuration, and contract administration. Proficient in managing deal records and utilizing CRM and CPQ systems to support sales processes and improve operational efficiency.
Highest-signal resume keywords
Deal Desk OperationsSales Operations SupportMicrosoft Excel ProficiencyQuote-to-Cash ProcessesStrong Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Deal ValidationPricing ConfigurationOrder Form PreparationData GatheringDocument PreparationContract AdministrationVersion TrackingTemplate ManagementProcess ImprovementSaaS Commercial Concepts
Soft Skills
Attention to DetailStructured Task ManagementCross-Functional CollaborationEagerness to LearnVerbal Communication
Tools & Technologies
SalesforceCPQ SystemsJiraGoogle SheetsGSuite
Industry Keywords
SaaSFinTechProduct Pricing StructuresRevenue AccountingInvoicing
Tech Stack
Tools & technologiesSFDC
About the role
Key responsibilities & impact- Process and validate standard deal requests, including quoting, pricing configuration, and order form preparation
- Review deal submissions for completeness, policy compliance, and routing requirements
- Support senior analysts on complex deal packages through data gathering, document preparation, and Salesforce/CPQ updates
- Serve as the first point of contact for Sales inquiries about quote building, pricing, product configuration, and quote status
- Maintain accurate deal records and documentation across CRM and CPQ systems
- Submit, track, and manage Jira tickets with EA
- Assist with contract and order form administration, version tracking, template management, and execution coordination
- Generate routine deal desk reports and dashboards tracking queue volume, turnaround times, and open approvals
- Apply deal desk policies, discount governance frameworks, and approval matrices
- Participate in process improvement initiatives and document standard operating procedures
Requirements
What you’ll need- 1+ years of experience in deal desk, sales operations or support, or a business operations role
- Bachelor's degree in Finance, Business, Economics, or related field or equivalent work experience
- High attention to detail and a structured approach to managing multiple tasks and deadlines simultaneously
- Strong written and verbal communication skills; comfortable interacting with Sales teams and cross-functional stakeholders
- Eagerness to learn SaaS commercial concepts including pricing, deal structures, and contract basics
- Proficiency in Microsoft Excel/Google Sheets
- Bachelor's degree in Business, Finance, or related field, or equivalent work experience
- SaaS or FinTech exposure is a plus
- Exposure to complex Product and Pricing structures
- Familiarity with quote-to-cash processes
- Experience supporting Sales Organizations or Operations, Revenue Accounting, or Invoicing
- Intermediate Excel, GSuite, and SFDC skills including data and file ownership
- Must be eligible to work in the US for full-time employment
- Employment sponsorship is not available
Benefits
Comp & perks- Remote-first environment
- Unlimited paid time off
- 401(k) with employer match
- Diverse and inclusive environment
- Equal employment opportunity