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Implementation Engineer
Alkami Technology. Configure Alkami Digital Banking products and third-party integrations according to implementation requirements, technical specifications, and client-specific customization needs .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in configuring and implementing digital banking products and third-party integrations, with a strong focus on troubleshooting, documentation, and client-specific customization. Proven ability to manage multiple implementation priorities while collaborating effectively with diverse stakeholders.
Highest-signal resume keywords
SaaS ImplementationTechnical ConsultingRelational DatabasesConfiguration ManagementTroubleshooting Methodologies
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Software ConfigurationImplementation TestingDatabase ManagementAPI IntegrationScripting (C#, Java, Python, JavaScript)
Soft Skills
Analytical SkillsProblem-SolvingCommunication SkillsTime ManagementCollaboration
Tools & Technologies
Project Management PlatformsTicketing SystemsDocumentation Tools
Industry Keywords
FintechDigital BankingClient OnboardingFinancial Services TechnologyImplementation Best Practices
Tech Stack
Tools & technologiesJavaJavaScriptMySQLOraclePostgresPython
About the role
Key responsibilities & impact- Configure Alkami Digital Banking products and third-party integrations according to implementation requirements, technical specifications, and client-specific customization needs
- Independently manage assigned technical implementation tasks, coordinate timelines, and ensure deliverables meet quality standards
- Troubleshoot implementation and configuration issues by analyzing system behavior, reviewing logs and documentation, and resolving discrepancies
- Install, configure, and customize platform functionality and validate system performance
- Collaborate with project managers, client stakeholders, product teams, vendors, support, engineering, and customer-facing teams
- Execute implementation test plans, document results, and validate platform configurations
- Coordinate third-party integration requirements, validate connectivity, and troubleshoot interface issues
- Create and maintain configuration records, technical procedures, issue tracking details, and project artifacts
- Analyze client requirements, identify dependencies, and recommend configuration approaches
- Provide technical support during implementation and post-go-live stabilization
- Apply security standards, operational procedures, quality controls, and implementation best practices
- Identify process improvements and recommend workflow or documentation enhancements
- Contribute technical insights, update team resources, and assist with onboarding or mentoring less experienced team members
- Manage multiple concurrent implementation priorities, timelines, troubleshooting tasks, and stakeholder communications
Requirements
What you’ll need- 1–3 years of experience supporting software implementations, technical consulting, systems configuration, or client onboarding activities within SaaS, fintech, banking technology, or related technical environments
- Bachelor’s degree in Information Systems, Computer Science, Information Technology, Business Technology, or a related field
- Experience configuring software platforms or supporting technical implementation projects
- Knowledge of troubleshooting methodologies and technical issue resolution practices
- Experience with relational databases (Postgres, MSSQL, Oracle, MySQL)
- Ability to analyze implementation requirements and apply configuration solutions
- Strong written and verbal communication skills with technical and non-technical stakeholders
- Experience managing multiple priorities and implementation timelines
- Ability to work independently within established implementation processes
- Strong analytical and problem-solving skills
- Experience documenting technical procedures, configurations, and implementation activities
- Must be eligible to work in the US for full-time employment; employment sponsorship is not available
- Preferred: Experience supporting digital banking, fintech, or financial services technology platforms
- Preferred: Familiarity with APIs, system integrations, or data exchange processes
- Preferred: Proficiency with software development or scripting (C#, Java, Python, JavaScript)
- Preferred: Experience working with project management, ticketing, or documentation platforms
- Preferred: Exposure to SaaS implementation methodologies or customer onboarding processes
- Preferred: Experience supporting client-facing technical projects in a cross-functional environment
Benefits
Comp & perks- Remote-first environment
- Unlimited paid time off
- 401(k) with employer match
- Equal employment opportunity workplace
- Diverse and inclusive environment
- FUN culture