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Senior Forward Deployed Engineer
Alkami Technology. Lead discovery with business and functional stakeholders to understand workflows, goals, constraints, and pain points .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in software development, technical implementation, and AI-enabled workflows, with a strong focus on building and supporting production systems. Proficient in translating stakeholder needs into measurable outcomes while ensuring adherence to security, privacy, and responsible AI standards.
Highest-signal resume keywords
Python ProgrammingAI Workflow AutomationREST API IntegrationSQL and NoSQL DatabasesCloud-Native Deployment
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Software Development LifecycleAutomated TestingData Quality OptimizationVersion ControlCI/CD
Soft Skills
Stakeholder CommunicationTechnical SupportMentoring
Tools & Technologies
AWSKubernetesOpenTelemetryEvent-Driven ServicesMCP
Industry Keywords
SaaSFinancial IndustriesBusiness SystemsOperational ReliabilityCustomer Engineering
Tech Stack
Tools & technologiesAWSCloudJavaJavaScriptKubernetesNoSQLPythonSQLTypeScript
About the role
Key responsibilities & impact- Lead discovery with business and functional stakeholders to understand workflows, goals, constraints, and pain points
- Translate findings into requirements, technical designs, implementation plans, acceptance criteria, and measurable outcomes
- Design, build, test, and deploy AI agents, dashboards, automations, data pipelines, and integrations
- Participate in the full solution lifecycle from prototyping through production implementation, adoption, support, and continuous improvement
- Write, review, and maintain clean production code with automated tests and documentation
- Connect business applications, systems of record, relational databases, and internal AI capabilities using secure, maintainable designs
- Implement authentication, authorization, validation, logging, error handling, monitoring, and data provenance
- Build reusable code, libraries, workflow components, integration patterns, evaluations, and implementation guides
- Own testing, evaluations, security, data validation, observability, human-in-the-loop controls, and production support
- Use AI tools, coding agents, agent builders, and workflow automation in software development and operations
- Partner with Product, Engineering, AI and Data, and functional teams on scalable solutions
- Design evaluations, human-in-the-loop controls, and responsible AI safeguards
- Configure environments, monitor system health, investigate production issues, and improve reliability and performance
- Track adoption, usage, hours saved, quality, and other business outcomes
- Contribute to approved skills, agents, dashboards, templates, and documentation
- Participate in the weekly FDE forum and contribute to shared architecture, security, evaluation, and responsible AI standards
- Provide training, technical support, and mentoring
- Communicate technical options, tradeoffs, risks, dependencies, progress, and decisions to stakeholders
- Dedicate approximately 20% of time to Alkami’s shared AI platform
- Respond to production incidents and on-call issues
- Apply security, privacy, accessibility, change-management, and responsible AI standards
Requirements
What you’ll need- Minimum 5 years of related experience in software development, technical implementation, data systems, automation, or a related field; or 3 years and an advanced degree
- Bachelor's degree in Computer Science, Software Engineering, or a related technical field, or equivalent practical experience
- Strong programming skills in Python, TypeScript, JavaScript, Java, C#, or a comparable language
- Experience shipping and supporting production software, data systems, or workflow automation
- Experience translating ambiguous stakeholder needs into technical approaches and measurable outcomes
- Experience building or integrating AI-enabled workflows, agents, or automations
- Demonstrated daily use and a portfolio of agents or automations
- At least one production AI or agent-based system shipped, adopted by another team, actively used, measurable value, clear ownership, and ongoing support
- Understanding of the software development lifecycle, cloud-native deployment, monitoring, version control, code review, automated testing, and CI/CD
- Experience with SQL and NoSQL databases, data structures, caching mechanisms, data quality, and performance optimization
- REST API integration experience, including webhooks, authentication and authorization protocols, business applications, and systems of record
- Experience developing unit, UI automation, integration tests, or AI workflow evaluations
- Ability to participate in production support or an on-call rotation
- Understanding of secure development, access controls, data privacy, operational reliability, and responsible AI practices
- Eligible to work in the US for full-time employment; Alkami cannot offer employment sponsorship
- Preferred: SaaS experience in technology or financial industries
- Preferred: Forward-deployed, consulting, implementation, customer engineering, business systems, revenue operations, marketing operations, or stakeholder-facing technical experience
- Preferred: AWS, Kubernetes, event-driven services, infrastructure as code, or comparable cloud technologies
- Preferred: Modern data warehouses, CRM, customer success, marketing, sales, or conversation-intelligence data and workflows
- Preferred: Observability, OpenTelemetry, performance optimization, or operational reliability
- Preferred: MCP or comparable AI-to-business-application tools or internal AI platform experience
Benefits
Comp & perks- Remote-first environment
- Unlimited paid time off
- 401(k) with employer match
- FUN culture
- Diverse and inclusive environment