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Senior Implementation Engineer – MANTL
Alkami Technology. Lead complex implementation projects by independently configuring, customizing, and validating Alkami Digital Banking products and third-party integrations across diverse client environments .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leading complex software implementations and technical consulting engagements, with a strong focus on SaaS platforms and digital banking solutions. Proficient in troubleshooting, root-cause analysis, and managing multiple technical priorities while effectively communicating with diverse stakeholders.
Highest-signal resume keywords
SaaS ImplementationTechnical ConsultingRoot-Cause AnalysisAPI IntegrationProject Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
C#JavaPythonJavaScriptMSSQLOracleMySQLPostgresTechnical DocumentationImplementation Procedures
Soft Skills
Analytical SkillsOrganizational SkillsProblem-Solving SkillsCommunication SkillsMentoring
Tools & Technologies
Alkami Digital Banking ProductsThird-Party IntegrationsAgile MethodologiesTechnical Automation
Industry Keywords
FintechBanking TechnologyDigital BankingClient OnboardingImplementation Scalability
Tech Stack
Tools & technologiesJavaJavaScriptMySQLOraclePostgresPython
About the role
Key responsibilities & impact- Lead complex implementation projects by independently configuring, customizing, and validating Alkami Digital Banking products and third-party integrations across diverse client environments
- Analyze and resolve advanced technical implementation issues through root-cause analysis and evaluation of system behaviors
- Serve as the primary technical resource for assigned implementation engagements
- Collaborate with project managers, engineering teams, vendors, and customer stakeholders
- Design and execute implementation validation activities, testing strategies, and troubleshooting
- Support complex third-party integrations and coordinate with vendors and internal stakeholders
- Recommend implementation solutions aligned with client needs, operational best practices, and platform capabilities
- Develop and maintain configuration records, troubleshooting procedures, technical runbooks, and knowledge-sharing materials
- Identify implementation process inefficiencies and recommend workflow, tooling, or support improvements
- Mentor and provide technical guidance to less experienced implementation engineers
- Facilitate technical discussions and translate complex concepts into actionable recommendations
- Manage multiple complex implementation priorities across concurrent engagements
- Support post-go-live stabilization, escalated issue resolution, and client adoption
- Contribute implementation feedback and platform enhancement opportunities to product and engineering teams
- Adapt implementation methodologies to unique client environments and evolving business requirements
Requirements
What you’ll need- 3–6 years of experience leading software implementations, technical consulting engagements, systems integrations, or complex client onboarding initiatives within SaaS, fintech, banking technology, or related technical environments
- Bachelor’s degree in Information Systems, Computer Science, Information Technology, Business Technology, or a related field
- Advanced experience configuring and implementing SaaS platforms or digital banking solutions
- Proficiency with programming languages such as C#, Java, Python, or JavaScript
- Experience with relational databases (MSSQL, Oracle, MySQL, Postgres)
- Strong troubleshooting and root-cause analysis skills across integrations, configurations, and platform functionality
- Ability to independently manage complex technical implementation projects and priorities
- Experience collaborating with cross-functional technical and business stakeholders
- Strong understanding of APIs, system integrations, and technical implementation methodologies
- Ability to communicate complex technical concepts to technical and non-technical audiences
- Experience developing technical documentation, implementation procedures, and operational best practices
- Strong analytical, organizational, and problem-solving skills in fast-paced client environments
- Candidates must be eligible to work in the US for full-time employment
- Preferred: Experience supporting fintech, digital banking, or financial services technology implementations
- Preferred: Knowledge of scripting or technical automation concepts
- Preferred: Experience working with third-party vendors and external integration partners
- Preferred: Familiarity with agile delivery methodologies and software development lifecycle processes
- Preferred: Experience mentoring or guiding junior technical team members
- Preferred: Experience contributing to process improvement or implementation scalability initiatives
Benefits
Comp & perks- Remote-first environment
- Unlimited paid time off
- 401(k) with employer match
- Diverse and inclusive environment
- FUN culture