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Senior Program Manager – MANTL
Alkami Technology. Lead enterprise implementations from kickoff through launch, ensuring projects are delivered on time, within scope, and aligned to client goals .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leading enterprise implementations of SaaS solutions within the fintech and banking sectors, ensuring project delivery aligns with client goals and timelines. Proficient in managing complex projects, facilitating cross-functional collaboration, and translating technical requirements for diverse audiences.
Highest-signal resume keywords
Enterprise SaaS ImplementationProject ManagementFintech Industry ExperienceTechnical Aptitude with APIsStrong Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project ManagementRisk MitigationImplementation ProcessesBank Account Opening KnowledgeLoan Origination ProcessesJSONXMLRESTSOAP
Soft Skills
Cross-Functional CollaborationStakeholder AccountabilityClient Relationship Management
Tools & Technologies
Monday.comJIRA
Industry Keywords
FintechBankingRegulated Financial ServicesEnterprise Financial Institutions
Tech Stack
Tools & technologiesSOAP
About the role
Key responsibilities & impact- Lead enterprise implementations from kickoff through launch, ensuring projects are delivered on time, within scope, and aligned to client goals
- Develop and manage comprehensive project plans, timelines, and risk mitigation strategies
- Drive accountability across internal and external stakeholders to maintain project momentum
- Orchestrate cross-functional collaboration across Product, Engineering, and delivery partners
- Translate technical requirements into clear, actionable guidance for technical and non-technical audiences
- Identify and proactively mitigate implementation risks, escalating appropriately when needed
- Ensure a smooth transition to post-launch support and long-term account ownership
- Continuously evaluate and improve implementation processes to increase efficiency, scalability, and client satisfaction
- Guide banks and credit unions from kickoff through successful launch and measurable time to value
- Serve as a subject matter expert across the MANTL product suite and trusted advisor to client executives, project leads, and operational stakeholders
Requirements
What you’ll need- 3+ years in a client-facing delivery, implementation, or technical project management role
- Experience implementing enterprise SaaS solutions
- Experience in fintech, banking, or other regulated financial services
- Experience partnering with technical teams (engineering, product, integrations)
- Strong written and verbal communication skills with the ability to tailor messaging to technical and non-technical audiences
- Demonstrated ability to manage multiple complex projects simultaneously
- Knowledge of bank or credit union deposit account opening and loan origination processes
- Prior experience as a Technical Project Manager, Engagement Manager, or similar delivery-focused role
- Familiarity with Monday.com, JIRA, or similar project management tools
- Experience working with enterprise financial institutions
- Technical aptitude with an understanding of web applications (JSON, XML) and APIs (REST, SOAP)
- Must be eligible to work in the US for full-time employment
- No employment sponsorship available
Benefits
Comp & perks- Remote-first environment
- Unlimited paid time off
- 401(k) with employer match