Quality Control/Quality Assurance Manager

All Native Group, The Federal Services Division of Ho-Chunk Inc.

. Own the quality control program for facility maintenance operations .

Posted 10/1/2026full-timeFort Campbell • Kentucky • United StatesSeniorLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in quality control for facility maintenance operations, including inspection, reporting, and compliance with federal contracts. Proficient in developing QC plans, managing nonconformance reports, and ensuring resident satisfaction in occupied buildings.

Highest-signal resume keywords

Quality Control ManagementFederal Contract ExperienceQC Plan DevelopmentOSHA 30 CertificationNonconformance Tracking

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Quality Control Program ManagementInspection ChecklistsDefect TrackingRisk-Based InspectionsDocument ControlWarranty AdministrationISO 9001 FamiliarityCAPA ManagementTechnical Completion VerificationField Inspections

Soft Skills

CommunicationProblem-SolvingCollaborationFeedback ProvisionCustomer Service

Tools & Technologies

CMMSQuality Management Systems

Certifications & Qualifications

OSHA 30 Certification

Industry Keywords

Facilities MaintenanceConstruction ManagementDepartment of DefenseUSACEArmy Contracts

About the role

Key responsibilities & impact

Own the quality control program for facility maintenance operations
Run the quality control system and weekly quality reporting
Support Government quality assurance oversight
Independently inspect completed work and verify technical completion before closeout
Track defects, rework, repeat visits, warranties, and installed-part warranty claims
Share root causes with the Maintenance Superintendent and reliability team
Assemble quality evidence for monthly performance reporting
Administer resident satisfaction surveys and follow up on unresolved negative feedback
Plan risk-based inspections across trades, buildings, and technicians
Issue and track nonconformance reports and manage corrective and preventive actions through verified closure
Maintain document control for QC plans, checklists, inspection records, and procedures
Provide quality direction and feedback to field crews
Perform daily field inspections in barracks and housing facilities, with office time for reporting
Participate in an on-call rotation for after-hours emergency escalations as duty lead
Travel daily between buildings on the installation

Requirements

What you’ll need

7+ years of facilities maintenance or construction experience
3+ years in a quality control role on federal (USACE or Army) contracts
Experience writing QC plans and inspection checklists
Comfortable working in occupied residential buildings
Associate's or bachelor's degree in Construction Management or a trade, or equivalent experience
OSHA 30 certification required
Valid driver's license and acceptable driving record
Must be able to pass a background check and obtain installation access
Must successfully complete a pre-employment drug screen
Subject to random drug screens throughout employment
Preferred: Journeyman-level trade background
Preferred: CMMS-based inspection workflows
Preferred: Warranty administration
Preferred: Experience with ISO 9001 or similar quality management systems
Preferred: Experience with nonconformance and CAPA tracking systems
Experience working on Department of Defense (DoD) installations, contracts or programs is a plus
No security clearance required

Benefits

Comp & perks

Regular full-time position; full-time and part-time positions available
Typical Monday–Friday daytime hours
Drug-free workplace
Equal opportunity employer
Preference may be extended to persons of Indian descent in accordance with applicable laws