Field Service Representative, Engineer

ALL.SPACE

. Install, configure, and commission ALL.SPACE terminals and associated modem and IP equipment.

Posted 11/3/2026full-timeRemote • Alabama • United StatesSeniorLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in SATCOM systems, including installation, configuration, and maintenance of ALL.SPACE terminals and associated equipment. Proficient in satellite network operations and customer training, with a strong background in military or defense environments.

Highest-signal resume keywords

SATCOM ExperienceSatellite Network UnderstandingField Service LeadershipSecurity ClearanceIP Networking

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Installation and ConfigurationFault Diagnosis and ResolutionSoftware Releases and UpdatesTechnical DocumentationCustomer TrainingRF TroubleshootingLinux Proficiency

Soft Skills

Customer EngagementCommunication SkillsProblem-Solving

Tools & Technologies

Spectrum AnalyzersPower MetersNetwork Analyzers

Industry Keywords

Military ExperienceDefense ServicesGEO NetworksMEO NetworksLEO NetworksDoD Stakeholders

Tech Stack

Tools & technologies

Linux

About the role

Key responsibilities & impact

Install, configure, and commission ALL.SPACE terminals and associated modem and IP equipment.
Lead on-site fault diagnosis and resolution for ALL.SPACE antennas.
Perform in-field software releases, updates, and routine maintenance.
Document service activities through installation reports, maintenance logs, and technical issue records.
Lead customer demonstrations and extended field-service trials, including CoTP and CoTM support, to validate customer success factors.
Deliver customer training covering terminal installation, operation, and maintenance.
Conduct site surveys and provide technical integration support for ALL.SPACE terminal deployments.

Requirements

What you’ll need

Bachelor’s Eng/STEM degree or equivalent industry or military experience
8 years of SATCOM experience within a field environment supporting military or defense services.
Strong understanding of satellite networks (GEO, MEO, LEO) and satellite modems (e.g., iDirect, Comtech).
Familiarity with test equipment such as spectrum analyzers, power meters, and network analyzers.
Experience working with military or DoD stakeholders.
Security clearance or eligibility to obtain one is required for defense-related projects.
Willingness to travel extensively and work in remote or challenging environments.
Experience with IP networking, Linux, and RF troubleshooting would be advantageous.
Military service experience is a plus.

Benefits

Comp & perks

Excellent Compensation package inclusive of 401(k) plan, healthcare and 25 days holiday in addition to the US Bank holidays.
Bonus package
Career development training opportunities
Employee Referral scheme