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Allata

Application Support Engineer

Allata

. Take technical ownership of multiple applications, learning their architecture, integrations, and business purpose .

Posted 10/5/2026full-timeRemote • ArgentinaMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates technical ownership of applications by diagnosing and resolving production issues, developing and deploying enhancements, and maintaining documentation. Proficient in troubleshooting across application code, databases, and cloud services while effectively communicating with stakeholders.

Highest-signal resume keywords
C#/.NET Application DevelopmentREST API KnowledgeSQL ProficiencyCloud Platform Experience (Azure/AWS)AI-Assisted Engineering Tools

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Application Architecture UnderstandingCode DebuggingChange Management PracticesProduction Environment SupportSystematic Troubleshooting
Soft Skills
Strong OwnershipPrioritization SkillsDocumentation SkillsStakeholder Communication
Tools & Technologies
ASP.NET CoreGitCI/CD PracticesMonitoring ToolsRunbooks
Industry Keywords
Application SupportIncident InvestigationPreventive ImprovementsCustomer Stakeholder CollaborationData Privacy

Tech Stack

Tools & technologies
ASP.NETAWSAzureCloudSQL.NET

About the role

Key responsibilities & impact
  • Take technical ownership of multiple applications, learning their architecture, integrations, and business purpose
  • Diagnose and resolve production issues using logs, monitoring tools, code, and database queries
  • Develop, test, and deploy bug fixes and minor enhancements following team engineering and change-management practices
  • Prioritize issues by business impact, communicate progress clearly, and escalate when needed
  • Investigate recurring incidents, identify root causes, and recommend preventive improvements
  • Maintain runbooks, application documentation, and support knowledge
  • Collaborate with customer stakeholders, developers, QA, cloud/infrastructure teams, and service delivery colleagues
  • Use approved AI tools to accelerate troubleshooting, code comprehension, testing, and documentation while independently validating outputs and protecting customer information

Requirements

What you’ll need
  • Hands-on experience supporting and modifying custom applications in a production environment
  • Ability to read, debug, and change C#/.NET application code; familiarity with ASP.NET Core is valuable
  • Working knowledge of REST APIs, SQL, Git, and CI/CD practices
  • Experience supporting applications hosted in a major cloud platform, such as Azure or AWS
  • Ability to troubleshoot systematically across application code, databases, integrations, and cloud services
  • Demonstrated proficiency with AI-assisted engineering tools, including sound judgment about output quality, testing, security, and data privacy
  • Strong ownership, prioritization, documentation, and stakeholder communication skills

Benefits

Comp & perks
  • No benefits, perks, or compensation extras are specified in the posting