Inside Sales Consultant, Virtual Sales

Allegion

. Manage a portfolio of commercial end-user customers and understand their security needs .

Posted 11/5/2026full-timeCharlotte • North Carolina • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing client relationships and tailoring security solutions to meet customer needs, while effectively utilizing CRM systems to optimize sales processes and enhance customer experiences.

Highest-signal resume keywords

Customer Relationship ManagementSales Quota AchievementConsultative SellingMicrosoft Dynamics CRMVirtual Communication Tools

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales ExecutionLead GenerationAccount ManagementSecurity SolutionsData AnalysisProduct DemonstrationsSales Strategy DevelopmentMarket ResearchOpportunity ManagementCustomer Journey Optimization

Soft Skills

Excellent CommunicationTime ManagementProblem-SolvingAdaptabilityMotivation

Tools & Technologies

CRM SystemsMicrosoft Dynamics CRMVirtual Communication ToolsEmailVideo Conferencing

Industry Keywords

Commercial SecurityK-12 ExperienceSales EnablementCustomer SupportProduct Development

About the role

Key responsibilities & impact

Manage a portfolio of commercial end-user customers and understand their security needs
Tailor hardware, software, and service solutions
Nurture client relationships and support repeat business
Make outbound follow-up calls regarding quotes and outstanding orders
Identify prospects, set appointments, and make sales calls
Contact prospects via phone or email from external lead sources or internal prospecting
Research potential accounts and identify decision makers
Optimize the customer journey from first contact to purchase
Segment leads based on behavior and engagement
Create personalized funnel experiences using personas and intelligence
Maintain lead, account, contact, and opportunity data in Microsoft Dynamics CRM
Measure sales execution ROI and identify improvement areas
Nurture leads through virtual interactions
Achieve monthly and/or annual sales quotas
Conduct virtual product demonstrations and training sessions
Collaborate with product and technical teams to learn continuously
Provide consultative advice on security strategies and applications
Propose customized solutions aligned with client security goals
Collaborate with sales, marketing, product development, customer support, and sales enablement teams
Work with sales management and field representatives to drive revenue
Provide product feedback based on client interactions
Coordinate seamless implementation and customer experience

Requirements

What you’ll need

Bachelor’s degree in business, marketing, or related field (or 5+ years of equivalent experience)
Highly motivated in a competitive, fast-paced environment
Proficiency with technology, CRM and prospecting systems, and internet tools
Excellent communication skills and ability to articulate complex security concepts
Proficiency in virtual communication tools including email, phone, and video conferencing
Ability to work independently and within a team
Experience in K-12 is a plus
Strong time management skills; able to multitask, prioritize, and follow up with clients timely
Strong problem-solving abilities and adaptability
Passion for enhancing commercial security through innovative solutions
Flexibility to work some evening hours
Ability to travel 15-25%

Benefits

Comp & perks

Health, dental and vision insurance coverage
401K plan with a 6% company match and no vesting period
Tuition Reimbursement
Unlimited PTO
Employee Discounts through Perks at Work
Community involvement and opportunities to give back
CliftonStrengths testing and coaching
Professional development investment
Work-life balance