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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in invoice creation, attention to detail, and effective communication while adhering to established SOPs and maintaining confidentiality. Capable of navigating ERP systems and document management tools to support billing processes and customer interactions.
Highest-signal resume keywords
Invoice CreationERP System NavigationAttention To DetailProfessional CommunicationConnecticut Notary License
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Basic Spreadsheet SkillsData Entry StandardsBilling Rules AwarenessClerical Error CorrectionDocumentation Management
Soft Skills
Clear CommunicationCooperationFeedback ReceptionTimely Follow-Through
Tools & Technologies
ERP SystemsDocument Management ToolsEmail Management
Certifications & Qualifications
Connecticut Notary License/Certificate
Industry Keywords
BillingRevenue CollectionCash FlowCustomer SatisfactionConfidentiality
Tech Stack
Tools & technologiesERP
About the role
Key responsibilities & impact- Independently create standard invoices and attach required supporting documents following SOPs, checklists, and data entry standards
- Identify rule-based exceptions, correct obvious clerical errors within defined policies, document and escalate missing documentation, contractual ambiguity, or high-value/complex exceptions
- Respond to basic customer and branch requests regarding billing paperwork
- Route inquiries to the appropriate departments
- Use ERP systems, document management tools, email, and entry-level spreadsheets to process low-risk transactions and manage daily workflows
- Meet turnaround times for standard transactions and productivity targets while maintaining invoice accuracy
- Maintain confidentiality and follow disclosure rules and protocols
- Establish and maintain professional working relationships with customers and others involved in billing
- Perform other reasonable related duties assigned by the supervisor or manager
Requirements
What you’ll need- 0 years of billing, finance, or administrative experience required; internships or related clerical roles are acceptable
- Ability to obtain a Connecticut Notary License/Certificate required
- Basic computer literacy, including entry-level spreadsheet skills and email management
- Ability to learn basic ERP system navigation and document management tools
- Strong attention to detail and ability to follow checklists and SOPs
- Clear, concise, and professional written and verbal communication
- Basic awareness of common customer billing rules
- Understanding of billing's role in revenue collection, cash flow, and customer satisfaction
- Understanding of the cost of errors and proper escalation paths
- Ability to receive feedback, ask clarifying questions, cooperate with colleagues, and meet assigned activities with timely follow-through
- Must be legally authorized to be employed in the United States
- Company does not intend to provide employment visa sponsorship
Benefits
Comp & perks- Health, dental and vision insurance coverage
- Competitive Paid Time Off
- 401K plan with a 6% company match and no vesting period
- Health Savings Accounts
- Flexible Spending Accounts for healthcare and/or dependent daycare expenses
- Short-Term and Long-Term Disability Insurance paid for by Allegion
- Term life insurance with option to purchase supplemental coverage
- Tuition Reimbursement
- Voluntary Wellness Program with monetary rewards
- Employee Discounts through Perks at Work
- Community involvement and opportunities to give back
- CliftonStrengths assessment & coaching
- Flexible remote work arrangement with occasional on-site visits as needed
