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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in developing and executing sales strategies within the heat exchanger industry, with a strong focus on customer relationship management and technical sales. Proficient in analyzing market trends and customer needs to drive business growth and deliver exceptional service.
Highest-signal resume keywords
Business DevelopmentTechnical SalesCustomer Relationship ManagementHeat Exchanger Industry ExperienceERP and CRM Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales Strategy DevelopmentCommercial Proposal PreparationMarket AnalysisContract NegotiationAccount Management
Soft Skills
Excellent CommunicationPresentation SkillsRelationship BuildingProblem-SolvingAttention to Detail
Tools & Technologies
ERP SystemsCRM SystemsMicrosoft Office 365
Industry Keywords
Heat ExchangersProcess EquipmentPetrochemicalChemical ProcessingPower Generation
Tech Stack
Tools & technologiesERP
About the role
Key responsibilities & impact- Develop and execute sales strategies to grow Alleima's presence within the heat exchanger industry.
- Establish Alleima as the preferred tubing supplier with heat exchanger fabricators, OEMs, EPC contractors, and end users.
- Identify, qualify, and develop new business opportunities and strategic accounts.
- Build and maintain strong relationships with key customer stakeholders and decision-makers.
- Develop customer account plans identifying business drivers, growth opportunities, and action plans.
- Conduct customer visits, technical presentations, and business reviews.
- Gather and communicate market intelligence, competitive information, industry trends, and customer feedback.
- Collaborate with Technical Marketing and Product Management to develop value propositions and market strategies.
- Manage the complete sales cycle from RFQ receipt through order fulfillment.
- Analyze customer inquiries and specifications to prepare commercial and technical proposals.
- Negotiate commercial agreements, contracts, pricing, and delivery terms.
- Process and maintain quotations, opportunities, projects, and orders within CRM and ERP systems.
- Monitor order progress, delivery schedules, and project milestones.
- Coordinate with production units, planning, logistics, and quality teams.
- Handle post-sales activities including documentation requests, order status updates, complaint resolution, and commercial follow-up.
- Participate in daily sales team discussions regarding quotations, projects, priorities, and business decisions.
- Deliver exceptional customer service throughout the customer journey.
- Act as a trusted advisor by understanding customer challenges and providing value-added solutions.
- Build long-term customer loyalty through proactive communication and reliable execution.
- Support customer visits, audits, trade shows, and industry events.
Requirements
What you’ll need- Bachelor's degree in Engineering (Mechanical, Chemical, Materials, Industrial, Petroleum) or Business Administration.
- Minimum 3 years of experience in business development, inside sales, account management, technical sales, or customer service within industrial markets.
- Experience in heat exchangers, process equipment, refining, petrochemical, chemical processing, power generation, energy, or related industries is highly preferred.
- Strong commercial acumen with the ability to identify opportunities and convert them into profitable business.
- Excellent communication, presentation, and relationship-building skills.
- Ability to manage multiple priorities while maintaining attention to detail.
- Experience working with ERP, CRM, and Microsoft Office 365 applications.
- Strong problem-solving and analytical skills.
- Fluency in English is required.
- Travel is expected to be approximately 40%, including customer visits, industry events, trade shows, and internal meetings.
Benefits
Comp & perks- Competitive salary with annual incentive opportunity.
- Competitive health, life, and disability benefits.
- Paid time off and company holidays.
- Highly attractive 401(k) program
- Hybrid work schedule.
- Career development opportunities within a global organization.