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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in operational support within legal environments, including proficiency in document management, financial processes, and client relationship management. Strong organizational skills and attention to detail are essential for managing multiple tasks and delivering high-quality outputs under tight deadlines.
Highest-signal resume keywords
Operational SupportDocument Management SoftwareClient Relationship ManagementFinancial ReportingMicrosoft Office Suite
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Document ManagementFinancial ReportingBilling ProcessesData EntryReport Generation
Soft Skills
Attention to DetailOrganizational SkillsStrong CommunicationTeam CollaborationAdaptability
Tools & Technologies
Microsoft WordMicrosoft ExcelMicrosoft PowerPointMicrosoft OutlookDocCorp
Industry Keywords
Legal OperationsProfessional ServicesClient ManagementBusiness DevelopmentProject Management
About the role
Key responsibilities & impact- Provide operational support to legal operatives within the firm
- Generate reports and manage expenses
- Amend, print, file and archive physical and electronic documents
- Support matter financials and the monthly billing process
- Create and amend billing narratives and draft/finalise bills
- Set up and coordinate new clients and matters using matter planning tools
- Support the firm's client relationship management software
- Record business development activities and maintain accurate contact records
- Support project management and client reporting
- Provide administrative support with client pitches
- Assist with coordinating client events
- Collaborate with Practice Support team members and internal and external stakeholders
- Contribute to firm-wide initiatives and uphold client service and operational excellence standards
Requirements
What you’ll need- Experience in a similar role, ideally within a law firm; experience in finance, accounting or other professional services firms also considered
- High level of skill and accuracy with Microsoft Word, Outlook, PowerPoint and Excel
- High level of skill and accuracy with DocCorp and other document management software
- High level of accuracy and attention to detail
- Ability to organise and prioritise work independently
- Ability to deliver to tight deadlines
- Ability to work well within a team environment
- Ability to draft correspondence, presentations, pitch documents and slide packs quickly and accurately
- Strong communication skills
- Sound judgement and ownership of complex tasks
- Ability to adapt to changing role and business needs
- Curiosity and interest in emerging technologies such as AI
Benefits
Comp & perks- Market competitive fixed remuneration
- Employee recruitment referral program
- Discounts at hundreds of suppliers including retail outlets, health and travel insurance
- Charity matched funding program
- Fully subsidised gym memberships
- Annual flu vaccinations
- Skin checks
- In-house snacks and catered meals
- Subsidised sporting and social activities
- Employee Assistance Program including confidential counselling, wellbeing coaching and financial coaching for employees and their families
- Hybrid and flexible working arrangements
- Equipment to support working from home
- Ability to purchase additional annual leave
- Enhanced, inclusive and flexible parental leave policy
- 26 weeks paid parental leave with no minimum service for permanent employees
- High quality executive coaching to support transition
- Team-based recognition, social activities and contribution-based recognition activities
- Annual Allens Values Awards
- Workplace giving and volunteering programs
- Learning and development opportunities
- Career development through the Career Deal
- International secondment opportunities through the Linklaters alliance
