Allens

General

• Upload and submit client invoices through eBilling platforms
• Monitor invoice status and resolve technical or formatting issues
• Maintain knowledge of client eBilling guidelines, submission requirements and platform updates
• Investigate and resolve invoice rejections
• Liaise with Billing Lawyers, Practice Executives, Billing Support, platform support teams and clients
• Pursue and obtain purchase orders from clients
• Record purchase order details in the firm's practice management system
• Monitor matter budgets against billings and seek uplifts where required
• Monitor aged debt for key eBilling clients and commence collections activity
• Escalate complex collection issues or disputes
• Prepare monthly reporting on collection performance and aged debt
• Act as a key contact for client billing enquiries
• Build working relationships with client contacts, accounts payable teams and internal stakeholders

Credit Control & eBilling Specialist – Key Clients

Assistant

• Provide operational support to legal operatives within the firm
• Provide administrative support, including generating reports, expense management, document amendments, and physical and electronic document management
• Support matter financials and the monthly billing process, including creating and amending billing narratives and drafting/finalising bills
• Set up and coordinate new clients and matters using matter planning tools
• Support the firm's client relationship management software
• Record business development activities and maintain accurate contact records
• Assist with project management and client reporting
• Provide administrative support with client pitches
• Assist with coordinating client events
• Collaborate with Practice Support team members and internal and external stakeholders
• Deliver high-quality work and service standards

Practice Assistant

Manager

• Provide leadership on complex, firm-wide strategic projects
• Work cross-functionally and apply technical expertise to inform decision-making and implementation
• Identify opportunities to enhance the financial performance and commercial viability of priority practice groups
• Develop innovative commercial solutions using knowledge of the firm, industry and market
• Strengthen collaboration across Corporate Services
• Support practice group leaders to drive behavioural change improving client experience and financial outcomes
• Act as a trusted adviser to Practice Group Leaders and Partners
• Provide commercial and financial insight for strategic and operational decision-making
• Develop business cases for future investments with senior leaders
• Use data, technology and commercial insight to improve the quality, speed and impact of decision-making
• Lead, mentor and coach team members to build capability and deliver strong outcomes across the firm

Senior Commercial Manager

Executive

• Work with Partners, senior legal operatives and Practice Executives in the Sydney office
• Assist Practice Executives with matter financial administration, including billing, e-billing, tracking non-dispatched bills, missing timesheets, cost estimates, reporting, closure and archiving
• Collaborate with internal and external stakeholders to maintain high-quality work and service standards
• Provide support during Practice Executives' annual and sick leave
• Organise firm events, including corporate tables, business and industry events, client events and staff events
• Manage administrative client requirements throughout the matter lifecycle
• Provide guidance on drafting, document production and practice management processes and procedures
• Support continuous improvement and digital innovation, including emerging technologies such as AI

Team Executive

Attorney

• Participate in the First Nations Legal Internship Program from Monday, 1 February to Friday, 19 February 2027
• Complete a personalised induction program introducing Allens' people and work
• Join a practice group and work alongside lawyers on real matters
• Develop legal skills and gain insight into Allens' work and clients
• Receive support from a partner performance coach and junior lawyer buddy
• Participate in community and pro bono work
• Learn about committees, interest groups and legal industry career pathways
• Build professional networks and mentor relationships

Legal Internship

• Undertake legal and business research requests with support from experienced librarians
• Support management and ongoing maintenance of digital library resources
• Assist with management of the physical collection in the Sydney office
• Build relationships with colleagues, information providers and publishers
• Monitor evolving research strategies, tools and emerging technologies, including AI
• Support delivery of training on legal research platforms
• Support current awareness and news monitoring services
• Contribute to continuous improvement of research delivery, workflows and user experience
• Promote library services and collaborate on firm-wide knowledge initiatives
• Work within the Knowledge Services team to maintain the Sydney collection and develop legal information services

Credit Control & eBilling Specialist – Key Clients

Practice Assistant

Senior Commercial Manager

Team Executive

Legal Internship

Junior Research Librarian