Senior Network Operations Analyst

Alliant Energy

. Coordinate departmental projects and the design, evaluation, recommendation, building, testing, and maintenance of medium to large computing services .

Posted 10/26/2026full-timeUnited StatesSenior💰 $85,000 - $116,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in coordinating and managing computing services projects, including technical documentation, disaster recovery planning, and compliance with regulatory standards. Proficient in troubleshooting, system support, and leading project teams in a collaborative environment.

Highest-signal resume keywords

PC Support ExperienceMicrosoft Windows AdministrationNetwork Operating Systems KnowledgeTechnical Documentation CreationRegulatory Compliance (SOX, NERC CIP, FERC, TSA)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

PC SupportSystem Hardware SupportSoftware Application PackagingTroubleshootingNetwork Protocols (TCP/IP, LDAP, DNS, DHCP)Disaster Recovery PlanningAgile MethodologiesTechnical DocumentationImaging SoftwareProfile Migration Techniques

Soft Skills

Effective CommunicationInterpersonal SkillsLogical ReasoningLeadershipCollaboration

Industry Keywords

SOX ComplianceNERC CIPFERCTSAHelp Desk SupportClient Computing EnvironmentOperational IssuesService LevelsVendor ManagementDisaster Recovery Drills

Tech Stack

Tools & technologies

DNSFirewallsTCP/IP

About the role

Key responsibilities & impact

Coordinate departmental projects and the design, evaluation, recommendation, building, testing, and maintenance of medium to large computing services
Write specification documents for computing systems
Respond to Help Desk support tickets and resolve escalated technical issues within specified timeframes
Use troubleshooting tools and procedures to resolve issues and maintain defined service levels
Provide leadership and guidance for moderate to complex operational issues
Comply with SOX, NERC CIP, FERC, TSA, and other applicable regulations
Maintain disaster recovery plans and coordinate disaster recovery drills
Lead creation and maintenance of technical documentation for hardware and software in the client computing environment
Create training materials for end users
Prepare communications and presentations on system enhancements and alternatives
Participate in Agile processes to gather requirements, develop solutions, and deliver products
Assist other teams and help manage relationships with outside vendors
Support Alliant Energy’s values and purpose through other duties as needed

Requirements

What you’ll need

Bachelor's Degree in information technology or related area preferred (not required)
6 years of experience in PC support in a networked environment, including system hardware and software support
Advanced administrative experience with Microsoft Windows operating systems and software
Experience with standard application packages, imaging software, profile migration techniques, client computing hardware, peripherals, and general PC troubleshooting and problem resolution
Advanced understanding of software application packaging and distribution tools, methods and techniques
Working knowledge of network operating systems, LAN characteristics, network topologies, components, protocols, and services including TCP/IP, LDAP, DNS, DHCP, firewalls, and routers
Effective interpersonal, verbal, and written communication skills
Ability to apply logical reasoning to moderate to highly complex problems
Ability to lead project teams through moderate to complex technology initiatives
Ability to work effectively in a collaborative and inclusive work environment
Must successfully complete a background check
Must successfully complete a drug screen where applicable
Visa sponsorship not supported

Benefits

Comp & perks

Competitive pay
Comprehensive health benefits
Retirement benefits
Tuition reimbursement
Paid time off
Volunteer opportunities
Annual incentive program eligibility
Reasonable accommodation during the hiring process