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Work Order Support Coordinator II
Alliant Energy. Provides administrative support for close-out and asset setup activities .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in administrative support for gas and electric system construction, including data entry, report generation, and effective communication. Utilizes computer applications for document creation and analysis while adhering to compliance and regulatory standards.
Highest-signal resume keywords
Administrative SupportData EntryReport GenerationMicrosoft SharePointUtility Operations Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data AnalysisDocument CreationSpreadsheet ProficiencyWork Management SystemBilling ProcessesRecordkeepingCompliance KnowledgeGas and Electric Work RequestsChart and Graph PreparationBasic Computer Applications
Soft Skills
Effective CommunicationInterpersonal SkillsAttention to DetailCollaborationTime Management
Tools & Technologies
Microsoft Office SuiteAdobe AcrobatGIS MappingProject Management SoftwareEmail Applications
Certifications & Qualifications
Valid Driver's License
Industry Keywords
Utility OperationsEnergy Industry TerminologyRegulatory RecordkeepingSafety StandardsGas and Electric Systems
About the role
Key responsibilities & impact- Provides administrative support for close-out and asset setup activities
- Completes gas and electric small and large work requests within the work management system
- Completes billing for gas and electric construction with the work management and other systems
- Uses and maintains basic computer applications to create documents, forms, spreadsheets, charts, graphics, and presentations
- Researches, compiles, and analyzes basic information for reports or presentation materials
- Prepares charts, graphs, and tables
- Enters gas records, such as pipe inspection forms, sewer forms, and odorant reads, into the record system
- Generates reports and statistical information, including work pending, work ready, work available by priority, and work ready to be closed
- Submits completed and closed gas and electric work requests to GIS for mapping
- Provides administrative functional support for gas and electric system construction
- Provides data and information to field personnel and works with various computer systems and databases
- Performs other duties supporting Alliant Energy’s values and purpose
Requirements
What you’ll need- Associate Degree Preferred
- Must possess a valid driver’s license
- Must be willing to travel
- Travel can include occasional overnight stays
- Demonstrated effective interpersonal, verbal, and written communication skills
- Demonstrated ability to use computer software programs (e.g., e-mail, word processing, spreadsheet, and project management)
- Knowledge of Microsoft SharePoint preferred
- Knowledge of Adobe Acrobat (PDF) software preferred
- Ability to work effectively in a collaborative and inclusive work environment
- Basic proficiency in grammar, spelling, punctuation, proofreading
- Basic to intermediate knowledge of compliance or regulatory recordkeeping preferred
- Basic knowledge of utility operations, safety, and energy industry terminology preferred
- Excellent attention to detail and ability to effectively meet deadlines with quality work completion
- Background check required
- Drug screen where applicable
- Visa sponsorship not supported
Benefits
Comp & perks- Competitive pay
- Comprehensive health benefits
- Retirement benefits
- Tuition reimbursement
- Paid time off
- Volunteer opportunities
- Annual incentive program eligibility