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Allianz

Customer Relationship Expert

Allianz

. Offer, sell, and provide consultations to bank clients regarding the full range of banking products for individuals .

Posted 11/2/2026full-timePleven • BulgariaMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in providing comprehensive banking services and consultations to individual clients, with a strong focus on identifying client needs and cross-selling banking products. Proficient in cash operations and maintaining client relationships while adhering to confidentiality standards.

Highest-signal resume keywords
Banking Product KnowledgeClient ConsultationCash HandlingCommunication SkillsTeam Collaboration

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Banking ServicesCash OperationsClient Needs AssessmentCross-SellingDebt CollectionComputer LiteracyAI Tools Familiarity
Soft Skills
Strong CommunicationOrganizational AbilitiesComposureTeamwork
Certifications & Qualifications
Higher Education Degree
Industry Keywords
Retail BankingClient RetentionCompetitor Analysis

About the role

Key responsibilities & impact
  • Offer, sell, and provide consultations to bank clients regarding the full range of banking products for individuals
  • Provide comprehensive banking services to individual clients
  • Substitute the Cashier during leave or sick days
  • Stay familiar with the bank's main competitors in the retail banking market
  • Identify clients' needs and offer suitable products and services
  • Identify cross-selling opportunities with existing clients
  • Attract new clients
  • Ensure timely reminders and collection of client debts
  • Take targeted actions to retain the bank's clients

Requirements

What you’ll need
  • Higher education (a degree in Economics is an advantage)
  • A minimum of two years of experience in the banking sector is a significant advantage
  • Willingness to handle cash operations and substitute the Cashier when needed
  • Proficiency in English is an advantage
  • Computer literacy
  • Strong communication skills
  • Organizational abilities
  • Composure
  • Adherence to confidentiality
  • Ability to work in a team
  • Basic familiarity with AI tools such as ChatGPT

Benefits

Comp & perks
  • Annual performance-based bonuses
  • Free employee share
  • Stock purchase plan
  • Preferential pricing on Allianz products
  • Additional pension
  • Discount network with 50+ sites
  • Extra day off every 5 years of service
  • Additional day off — Allianz Family Day
  • Free medical insurance
  • Special price for Multisport Card
  • 24/7 mental health support
  • Career development
  • Digital learning
  • International mobility
  • Opportunities across insurance, asset management and banking within Allianz Group
  • Great Place to Work & EDGE certified environment
  • Corporate teambuildings