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Allianz

Customer Relationship Manager

Allianz

. Offer, sell, and provide consultations to bank clients regarding the full range of banking products for individuals .

Posted 11/2/2026full-timeSofia • BulgariaMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in providing comprehensive banking services and consultations to individual clients, with a strong focus on identifying client needs and cross-selling banking products. Proficient in cash operations and maintaining client relationships while adhering to confidentiality standards.

Highest-signal resume keywords
Banking Product KnowledgeClient ConsultationCash OperationsCross-SellingEnglish Proficiency

ATS Keywords

Tailor your resume
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Banking ServicesClient Needs AssessmentDebt CollectionCash HandlingComputer Literacy
Soft Skills
Strong Communication SkillsOrganizational AbilitiesComposureTeam Collaboration
Tools & Technologies
AI TechnologiesChatGPTCopilot
Industry Keywords
Retail BankingClient RetentionCompetitor Analysis

About the role

Key responsibilities & impact
  • Offer, sell, and provide consultations to bank clients regarding the full range of banking products for individuals
  • Provide comprehensive banking services to individual clients
  • Substitute the Cashier during leave or sick days
  • Maintain familiarity with the bank's main competitors in the retail banking market
  • Identify clients' needs and offer suitable products and services
  • Identify cross-selling opportunities for existing clients
  • Attract new clients
  • Ensure timely reminders and collection of client debts
  • Take targeted actions to retain bank clients

Requirements

What you’ll need
  • Higher education (a degree in Economics is an advantage)
  • A minimum of two years of experience in the banking sector is a significant advantage
  • Willingness to handle cash operations and substitute the Cashier when needed
  • Proficiency in English is an advantage
  • Computer literacy
  • Strong communication skills
  • Organizational abilities
  • Composure
  • Adherence to confidentiality
  • Ability to work in a team
  • Ability to use AI technologies such as ChatGPT and Copilot

Benefits

Comp & perks
  • Comprehensive compensation and benefits package, including bonuses, pension, health insurance, employee shares, and discounts
  • Career development opportunities
  • Digital learning programs
  • International mobility
  • Career opportunities in insurance, asset management, and banking
  • Active communication across Allianz Group and key functions