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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates advanced expertise in Power BI for data visualization and analytics, alongside hands-on experience in automation tools like Power Automate and scripting languages. Proven ability to translate business challenges into actionable insights while ensuring compliance and driving operational excellence.
Highest-signal resume keywords
Advanced Power BI ExpertiseHands-On Automation ExperienceStrong Data Analytics SkillsExcellent Stakeholder ManagementSound Knowledge of AI Principles
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Power BIDAXPower Query/MSQLData WranglingStatistical AnalysisTrend AnalysisRoot-Cause AnalysisData WarehousingETL
Soft Skills
Stakeholder ManagementExecutive CommunicationConflict ResolutionCross-Functional CollaborationStorytelling with Data
Tools & Technologies
Microsoft Dynamics 365Azure OpenAIPower AutomatePower AppsDatabricks
Certifications & Qualifications
Agile CertificationPMP CertificationPrince2 Certification
Industry Keywords
Data-Driven DecisioningOperational ExcellenceProject GovernanceComplianceGenAI Tools
Tech Stack
Tools & technologiesAzureCloudETLPMPPythonRPASQL
About the role
Key responsibilities & impact- Drive the design and delivery of a data-driven decisioning and automation agenda across Operations
- Translate business challenges into actionable analytics, Power BI dashboards, and GenAI-enabled automations
- Support the Microsoft Dynamics data environment across contracting and invoicing, case intake, routing, SLAs, and resolution
- Build and govern executive-ready Power BI reporting
- Identify improvement opportunities and drive operational excellence
- Accelerate delivery through project governance and timeline management
- Shape and prioritize use cases leveraging OpenAI/Azure OpenAI and automation
- Improve customer, quality, and productivity outcomes
- Provide insight-led reporting to senior leadership
- Ensure compliance with Allianz standards
- Deliver hands-on as an individual coordinator without a reporting line
- Influence and facilitate collaboration across functions and geographies
Requirements
What you’ll need- 6+ years in analytics/BI with proven impact in Operations, including executive reporting
- Advanced, hands-on Power BI expertise, including star-schema data modelling, complex DAX, Power Query/M, row-level security, performance tuning, deployment pipelines, and dashboard governance at scale
- Hands-on automation experience with Power Automate/Power Apps, Python or other scripting, and API integrations
- Exposure to at least one GenAI tool such as Azure OpenAI/ChatGPT, Microsoft Copilot, or Claude, including prompt engineering, RAG patterns, evaluation, and guardrails
- Strong data analytics skills including SQL, data wrangling, statistical analysis, trend and root-cause analysis, KPI design, and benefit quantification
- Understanding of data warehousing/ETL and exposure to Azure/Databricks or equivalent cloud analytics platforms
- Excellent stakeholder management and executive communication
- Proven delivery to timelines with risk/issue management
- Ability to operate as an individual contributor/coordinator and own delivery end to end
- Strong facilitation, storytelling with data, conflict resolution, and cross-functional collaboration skills
- Sound working knowledge of AI and machine-learning technologies and principles, including model types, data requirements, limitations, and responsible-AI considerations
- Working knowledge of Microsoft Dynamics 365, Dataverse, and reporting/integration of Dynamics data into Power BI is desirable
- Exposure to the Microsoft Dynamics Service Management Lifecycle is desirable
- Agile or PMP/Prince2 certification or experience is a plus
- Process mining/RPA experience is a plus
Benefits
Comp & perks- Inclusive workplace with equal opportunities for all
- Supportive environment empowering employees to explore, grow, and shape the future
- Employee-focused culture grounded in integrity, fairness, inclusion, and trust
