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Business Process Analyst
Allica Bank. Support Operations teams in updating procedures when changes are introduced or during BAU reviews .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in procedure management, including documentation, version control, and process governance. Strong communication and collaboration skills are essential for interacting with diverse stakeholders and supporting cross-functional initiatives.
Highest-signal resume keywords
Procedure ManagementBusiness Process AnalysisDocumentation GovernanceEffective CommunicationChange Implementation Support
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Procedure UpdatesDocument AnalysisBusiness Process DescriptionsWorkflow AnalysisRequirements Workshops
Soft Skills
Verbal CommunicationWritten CommunicationTeam CollaborationInnovative Problem SolvingTime Management
Industry Keywords
Operations ManagementCross-Functional StrategyBAU ReviewsMeeting FacilitationFAQ Reviews
About the role
Key responsibilities & impact- Support Operations teams in updating procedures when changes are introduced or during BAU reviews
- Carry out procedure updates on behalf of teams and ensure review and sign-off by Procedure Owners and Approvers
- Govern Operations processes and procedures through accurate documentation, communication, storage, and version control
- Attend Product team demos, identify impacts on existing processes, and document changes in procedures
- Attend and, when required, lead Monthly Procedure Review meetings; take and issue meeting notes
- Support quarterly FAQ reviews and updates
- Support the cross-functional digitalisation strategy for Policy, Process, and Procedure management
- Support Operations Management in implementing change through document analysis, requirements workshops, surveys, business process descriptions, use cases, scenarios, business analysis, task analysis, and workflow analysis
Requirements
What you’ll need- Excellent verbal and written communication skills
- Ability to interact professionally with a diverse group of executives, managers, and subject matter experts
- Experience developing contacts to improve business performance
- Ability to meet deadlines and use time and resources effectively and efficiently
- Ability to generate innovative solutions to real issues
- Ability to work well within a team environment
- Excellent understanding of business environments
- Applicants must reside in the UK
- Candidates must already reside in the UK in most cases for sponsorship purposes
Benefits
Comp & perks- Full onboarding support and continued development opportunities
- Options for flexible working
- Regular social activities
- Pension contributions
- Discretionary bonus scheme
- Private health cover
- Life assurance
- Family friendly policies including enhanced Maternity & Paternity leave