Allica Bank

Analyst

• Proactively review fraud risks relating to card transaction and payments fraud
• Manage a caseload of fraud investigations and deliver appropriate outcomes for customers and Allica Bank
• Recover funds through appropriate platforms and payment schemes, including VISA Chargeback
• Support VISA dispute and financial reconciliation processes
• Identify new fraud trends and collaborate on prevention strategies
• Support Allica’s change programme by providing subject matter expertise
• Assist with training needs and provide coaching
• Communicate ongoing and new fraud risks and trends to the business
• Adhere to and support Allica’s risk management framework
• Ensure compliance with Allica’s policies

Fraud Analyst – 12 month FTC

Account Manager

• Manage a portfolio of SME customers, understanding their needs and business aspirations
• Identify opportunities to support customers through Allica Bank products and external networks
• Originate SME lending opportunities for existing and new customers from initial enquiry through completion
• Write credit papers in line with Allica’s credit policy and appetite
• Deliver the business plan for the local area
• Manage objectives and personal development plan
• Represent Allica in the local area and provide excellent service to SME customers, prospects and advisors
• Collaborate with all areas of Allica to provide a seamless and professional service
• Contribute positively to Allica’s culture and demonstrate the bank’s values
• Comply with mandatory policies and operational procedures to maintain internal controls

Relationship Manager

Growth Marketing

• Drive effective and sustainable growth across Allica's BRA customer journey, from onboarding through account activation and deeper product usage
• Analyze customer behaviour, lifecycle stages, and cohorts to identify drivers of activation, engagement, and product usage
• Own key growth and engagement metrics and translate insights into strategic recommendations
• Design, prioritize, and oversee experimentation and optimization initiatives
• Build alignment across marketing, product, sales, RM, and data teams
• Develop tools, scoring frameworks, and processes that other teams adopt
• Manage multiple objectives concurrently and remain accountable for outcomes amid ambiguity
• Create and deliver insightful, visually compelling presentations that influence decision-making

Growth Manager

Compliance

• Provide independent 2LOD oversight, advice and challenge over compliance with FCA, PSR, FSCS and other relevant regulatory obligations, including PRA requirements with 2LOD Financial Risk teams where applicable
• Maintain and develop the regulatory compliance framework, obligations inventory, regulatory change process, perimeter and permissions oversight, regulatory reporting oversight, breach and notification framework, SMCR governance support, regulatory engagement processes and compliance MI
• Support, advise, monitor, challenge and escalate matters to the CCO/SMF16 and relevant governance forums
• Map regulatory requirements to accountable owners, policies, controls, MI, assurance and evidence
• Support perimeter and permissions assessments for new products, business changes, partnerships, customer segments, distribution models, countries of operation and structural changes
• Own or support regulatory change and horizon scanning, including impact assessment, gap analysis, implementation oversight and governance reporting
• Review and challenge new product papers, product compliance checklists, financial promotions, product information and rule applicability
• Oversee regulatory reporting governance, including ownership, processes, controls, data lineage, sign-off, timeliness and breach escalation
• Oversee regulatory breach management, including materiality assessment, root-cause challenge, remediation tracking, notification consideration and closure evidence
• Support regulatory engagement and commitments, including supervisory correspondence, information requests, regulatory meetings, Dear CEO/portfolio letters and senior management updates
• Maintain compliance policies, standards, practical 1LOD guidance and regulatory training
• Support HR on SMCR, FIT and accountability governance
• Provide 2LOD oversight of FSCS/depositor protection obligations, including disclosure, eligibility, Single Customer View, exclusions view and testing evidence
• Produce actionable compliance MI for senior management, ExCo, Board committees and relevant governance forums
• Maintain oversight of other regulatory compliance requirements as needed

Regulatory Compliance Manager

Financial Planning and Analysis

• Maintain accurate records of loan balances, repayments and amortisation schedules
• Reconcile loan ledger entries and ensure correct classification of assets
• Calculate and report interest income, accruals, and amortisation using Effective Interest Rate (EIR) methodology
• Ensure accurate revenue recognition in line with accounting standards
• Prepare monthly, quarterly and annual reports to support regulatory reporting and internal management
• Manage fee schedules related to third-party lending products
• Support implementation and integration of new products
• Support BBB claim management
• Support external audits and internal controls
• Collaborate with finance, operations, risk and external auditors to safeguard financial reporting accuracy and integrity
• Identify risks, improve processes, implement robust controls and reduce manual intervention through technology

Financial Accountant

• Develop and nurture relationships with accounting firms across the South East region
• Manage a regional portfolio of accounting firms, including cold outbound, warm inbound, and active introducers
• Move accounting firms through the pipeline to become repeat client introducers
• Build trust and credibility using a consultative B2B sales approach
• Grow Allica’s presence across firms through regional travel and in-person meetings
• Introduce Business Rewards Accounts and other banking products to accounting firms and their clients
• Own the end-to-end onboarding, funding, and account usage journey
• Qualify and introduce clients with lending needs to the appropriate Relationship Manager
• Act as the accounting firm’s dedicated point of contact at Allica
• Deliver and continuously improve the Accountants Playbook
• Run regional activities including lunch and learns, roundtables, and other events
• Equip firms with Partnerships Packs, marketing materials, and joint initiatives
• Maintain accurate portfolio records in the CRM and report on pipeline progress
• Manage personal objectives and development plan
• Collaborate across Allica teams to provide a seamless experience for partners and customers
• Comply with mandatory policies and operational procedures

Partnerships Manager

• Develop and nurture relationships with accounting firms across the region
• Manage a regional portfolio of accounting firms through cold outbound, warm inbound, and active introducers
• Move firms through the pipeline to become repeat client introducers
• Build trust and credibility using a consultative B2B sales approach
• Grow Allica’s presence across firms, stakeholders, colleagues, and offices through regional travel and in-person meetings
• Introduce the Business Rewards Account and other banking products to firms and clients
• Own the end-to-end onboarding, funding, and account usage journey
• Qualify and introduce lending-needs clients to the appropriate Relationship Manager
• Act as the accounting firm’s dedicated point of contact at Allica
• Deliver and continuously improve the Accountants Playbook
• Run regional activities including lunch and learns, roundtables, and other events
• Equip firms with Partnerships Packs, marketing materials, and joint initiatives
• Maintain accurate CRM portfolio records and report on pipeline progress
• Manage personal objectives and development plan
• Collaborate across Allica teams to provide a seamless experience for partners and customers
• Comply with mandatory policies and operational procedures
• Support Allica, a UK fintech bank serving established SMEs, in generating new business through accountant partnerships

Recruitment

• Lead recruitment campaigns across the business
• Ensure Allica Bank has the resources required to meet its growth agenda
• Deliver a best-in-class candidate experience
• Work with the Recruitment team, India head, and stakeholders to implement Allica’s recruitment strategy
• Attract candidates, screen applicants, headhunt, arrange interviews, and support candidates through onboarding
• Build relationships across the bank and assess recruitment needs
• Manage recruitment campaigns and channels through agencies, direct sourcing, and social media
• Manage the end-to-end recruitment process
• Interview and screen prospective candidates to provide high-quality and diverse candidates
• Role-model and promote Allica culture and values
• Develop and produce recruitment management information to refine processes and improve outcomes

Senior Recruiter

Business Analyst

• Support Operations teams in updating procedures when changes are introduced or during BAU reviews
• Carry out procedure updates on behalf of teams and ensure review and sign-off by Procedure Owners and Approvers
• Govern Operations processes and procedures through accurate documentation, communication, storage, and version control
• Attend Product team demos, identify impacts on existing processes, and document changes in procedures
• Attend and, when required, lead Monthly Procedure Review meetings; take and issue meeting notes
• Support quarterly FAQ reviews and updates
• Support the cross-functional digitalisation strategy for Policy, Process, and Procedure management
• Support Operations Management in implementing change through document analysis, requirements workshops, surveys, business process descriptions, use cases, scenarios, business analysis, task analysis, and workflow analysis

Business Process Analyst

• Manage a regional portfolio of accounting firms, including cold outbound, warm inbound, and active introducers
• Move accounting firms through the pipeline to become repeat client introducers
• Build trust and credibility using a consultative approach, positioning Allica as the most recommended bank by accountants
• Grow Allica’s presence across firms, stakeholders, colleagues, and offices through regional travel and in-person meetings
• Introduce the Business Rewards Account and other banking products to accounting firms and their clients
• Own the end-to-end onboarding, funding, and account usage journey
• Qualify and introduce clients with lending needs, such as commercial mortgages, to appropriate Relationship Managers
• Act as the accounting firm’s dedicated point of contact at Allica
• Deliver and continuously improve the Accountants Playbook
• Run regional activities including lunch and learns, roundtables, and other events
• Equip firms with Partnerships Packs, marketing materials, and joint initiatives
• Maintain accurate portfolio records in the CRM and track and report pipeline progress
• Manage personal objectives and development plan
• Collaborate across Allica teams to ensure a seamless experience for partners and customers
• Comply with mandatory policies and operational procedures to maintain internal controls

• Develop and nurture relationships with accounting firms across the North West region
• Manage a regional portfolio of accounting firms through cold outbound, warm inbound, and active introducer stages
• Build trust and position Allica as the most recommended bank by accountants
• Grow Allica’s presence across firms, stakeholders, colleagues, and offices through regional travel and in-person meetings
• Introduce Business Rewards Accounts and other banking products to accounting firms and their clients
• Own the end-to-end onboarding, funding, and account usage journey
• Qualify and introduce lending-needs clients to the appropriate Relationship Manager
• Act as the accounting firm’s dedicated point of contact at Allica
• Deliver and continuously improve the Accountants Playbook
• Run regional activities including lunch and learns, roundtables, and other events
• Equip firms with Partnerships Packs, marketing materials, and joint initiatives
• Maintain accurate CRM portfolio records and report on pipeline progress
• Manage personal objectives and development plan
• Collaborate across Allica teams to deliver a seamless experience for partners and customers
• Comply with mandatory policies and operational procedures