Escrow Payments Supervisor

Allied Solutions

. Lead Escrow Payments employees through coaching, support, and management of work schedules, daily tasks, projects, and performance .

Posted 10/22/2026full-timeCarmel • South Dakota • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership and supervisory skills in managing Escrow Payments teams, ensuring adherence to service level agreements and fostering effective client communication. Capable of coaching employees to enhance their professional skills and improve operational efficiency.

Highest-signal resume keywords

People Leadership ExperienceCoaching And Support SkillsPerformance ManagementClient CommunicationAttention To Detail

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

Supervisory AbilitiesEffective Communication

Certifications & Qualifications

High School Diploma

Industry Keywords

Escrow PaymentsService Level AgreementsWorkflowsEmployee PerformanceOperational Challenges

About the role

Key responsibilities & impact

Lead Escrow Payments employees through coaching, support, and management of work schedules, daily tasks, projects, and performance
Monitor, coach, and collaborate with employees on work quality, quantity, and adherence to company and department policy
Ensure lender Service Level Agreements committed to clients are met
Monitor workflows and assign employee responsibilities for prompt and accurate task completion
Communicate risks to service delivery expectations to department management and impacted areas
Develop employees’ professional skills and knowledge of client needs, internal processes, and business operations
Interview, hire, coach, evaluate, discipline, and terminate employees in accordance with Human Resource requirements
Organize and conduct department meetings about procedures, client particulars, department changes, and operational challenges
Foster effective client communication to drive satisfaction regarding payment resolutions

Requirements

What you’ll need

High School Diploma required
3-4 years of directly related work experience required
2+ years of people leader experience required
Attention to detail
Supervisory abilities
Ability to coach and support employees
Ability to manage work schedules, daily tasks, projects, and employee performance
Ability to monitor and improve quality and efficiency benchmarks
Ability to foster effective communication with clients regarding payment resolutions

Benefits

Comp & perks

Medical, dental and vision insurance coverage
100% company-paid life and disability coverage
401k options with company match
Three weeks PTO by the end of the first year
Career growth opportunities
Promotion-from-within opportunities
Broad career options within the organization