Insurance Verification Specialist

Allied Solutions

. Perform outbound calls to insurance agents and regional offices to verify loan collateral coverage .

Posted 10/16/2026full-timeDakota Dunes • South Dakota • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong organizational and workflow skills while effectively managing outbound calls and verifying loan collateral coverage. Capable of maintaining high-quality standards and service level expectations through effective communication and problem-solving abilities.

Highest-signal resume keywords

Outbound Call ManagementLoan Collateral VerificationData Entry SkillsQuality Audit AchievementService Level Compliance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Loan History DocumentationInsurance Document AnalysisWebsite VerificationMultitaskingProblem Identification and Resolution

Soft Skills

Effective Oral CommunicationWritten CompositionAdaptability to ChangeProfessional InteractionFeedback Reception and Provision

Certifications & Qualifications

High School Diploma

Industry Keywords

Insurance VerificationService Level AgreementsConfidential Information HandlingWorkflow ImprovementQuality Audits

About the role

Key responsibilities & impact

Perform outbound calls to insurance agents and regional offices to verify loan collateral coverage
Use insurance websites and other electronic means for verification
Work with vehicle and mortgage outbound calls
Read and understand auto and mortgage insurance documents and loan history
Follow lender particulars when performing loan-related tasks
Accurately verify required questions with insurance agents and regional offices
Thoroughly document loan history for lender understanding
Meet the department goal of 10 accounts per hour through website verifications and phone calls
Multitask to help meet department service-level agreements of 95% completed within 7 days
Achieve 90% or higher on quality audits by understanding and reviewing procedure manuals
Identify, document and report learning opportunities to higher management

Requirements

What you’ll need

High school diploma required
Clear, concise and effective oral communication
Ability to accurately compose written materials
Ability to handle confidential information responsibly
Ability to identify, analyze, and resolve problems
Adaptability to change and ability to make independent decisions
Strong organization and workflow skills
Ability to meet service level expectations
Ability to multitask and follow through to completion
Data entry and keyboard knowledge
Ability to work independently and within a team environment
Professional interaction with employees, peers and customers
Ability to receive and provide feedback respectfully
Ability to present ideas and input to assist in workflow improvements
Ability to remain composed and effective under pressure

Benefits

Comp & perks

Medical, dental and vision insurance coverage
100% company-paid life and disability coverage
401k options with company match
Three weeks PTO by the end of the first year
Career growth opportunities
Promotion-from-within opportunities
Broad career options within the same organization