Insurance Verification Specialist

Allied Solutions

. Perform outbound calls to insurance agents and regional offices to verify loan collateral coverage .

Posted 10/2/2026full-timeCarmel • South Dakota • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong oral and written communication skills while effectively managing confidential information and adhering to service level agreements. Proficient in multitasking and problem-solving to ensure accurate verification of loan collateral coverage and compliance with lender-specific requirements.

Highest-signal resume keywords

Effective Oral CommunicationWritten Composition SkillsData Entry ProficiencyProblem Identification and ResolutionAdaptability to Change

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Loan Collateral VerificationInsurance Document ReviewWebsite VerificationMultitaskingDocumentation of Verification ResultsMeeting Service Level AgreementsQuality Audit ComplianceWorkflow Improvement SuggestionsUnderstanding of Auto InsuranceUnderstanding of Mortgage Insurance

Soft Skills

Organizational SkillsPrioritization SkillsProfessional InteractionFeedback Reception and ProvisionComposure Under Pressure

Certifications & Qualifications

High School Diploma

Industry Keywords

Insurance VerificationLoan HistoryConfidential Information HandlingService Level ExpectationsDepartment Productivity Goals

About the role

Key responsibilities & impact

Perform outbound calls to insurance agents and regional offices to verify loan collateral coverage
Use insurance websites and other electronic means for verification
Handle vehicle and mortgage outbound calls
Read and understand auto and mortgage insurance documents and loan history
Follow lender-specific requirements and particulars
Ask accurate verification questions of insurance agents and regional offices
Thoroughly document verification results in loan history for lender review
Perform website verifications and phone calls to meet department productivity goals
Multitask to help meet department service-level agreements
Review procedure manuals to maintain quality standards
Identify, document and report learning opportunities to higher management

Requirements

What you’ll need

High school diploma required
Clear, concise and effective oral communication
Ability to accurately compose written materials
Ability to handle confidential information responsibly
Ability to identify, analyze, and resolve problems
Adaptability to change and ability to make independent decisions
Strong prioritization, organization and workflow skills
Ability to meet service level expectations
Ability to multitask and follow through to completion
Data entry and keyboard knowledge
Ability to work independently and within a team environment
Professional interaction with employees, peers and customers
Ability to receive and provide feedback respectfully
Ability to present ideas and input for workflow improvements
Ability to remain composed and effective under pressure
Ability to read and understand auto and mortgage insurance documents
Ability to meet a goal of 10 accounts per hour
Ability to meet department SLA of 95% completed within 7 days
Ability to obtain 90% or higher on quality audits
Onsite work arrangement

Benefits

Comp & perks

Medical, dental and vision insurance coverage
100% company-paid life and disability coverage
401k options with company match
Three weeks PTO by the end of the first year
Career growth opportunities and promotion from within
Broad career options within the same organization