Lender Task Administrator

Allied Solutions

. Partner with client and internal teams to maintain long-term professional relationships .

Posted 9/21/2026full-timeCarmel • South Dakota • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing the CPI/LPI lender cycle and day-to-day operations while maintaining strong client relationships. Proficient in processing and auditing insurance-related documents and resolving discrepancies with a focus on accuracy and efficiency.

Highest-signal resume keywords

CPI/LPI Operations ManagementDocument Processing and AuditingClient Relationship ManagementProblem Identification and ResolutionOrganizational Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Document AuditingInsurance Information VerificationData AnalysisProcess ImprovementLoan-Level Reporting

Soft Skills

Strong Verbal CommunicationStrong Written CommunicationDetail-OrientedSelf-MotivatedAdaptability

Certifications & Qualifications

High School DiplomaGEDAssociate's DegreeVocational or Technical School Degree

Industry Keywords

CPILPIPremium CollectionClient RequestsInsurance Coverage

About the role

Key responsibilities & impact

Partner with client and internal teams to maintain long-term professional relationships
Manage the CPI/LPI lender cycle and day-to-day operations
Process and audit notices, certificates, premiums, images, client requests, queues, reports, and products
Manage premium collection and refunds for timeliness and accuracy
Serve as a subject matter expert for internal employees on CPI/LPI operational questions
Identify, escalate, and manage program-impact tasks for client, sales, and loan servicing teams
Answer questions, correct errors, resolve discrepancies, and address insurance coverage issues
Track and report issues to management through resolution
Research issues, determine root causes, and recommend process improvements
Coordinate with internal teams to resolve significant issues
Analyze loan-level indicators and client portfolio reporting
Implement process changes with management
Verify, key, and memo insurance information across vehicle, flood, windstorm, hazard, and other coverage types
Update and compose loan histories based on research and documentation
Meet productivity and quality goals and assigned workload expectations

Requirements

What you’ll need

Less than 12 months of related experience required
High School Diploma or GED required
Associate's degree or Vocational or Technical School Degree preferred
Strong verbal and written communication skills
Resourceful, assertive, detail-oriented, and highly self-motivated
Ability to work independently and take ownership of client issues with minimal supervision
Strong organizational skills and ability to prioritize workload
Adaptability to change and ability to work individually and as part of a team
Proactive approach to identifying problems and root causes

Benefits

Comp & perks

Medical, dental and vision insurance coverage
100% company-paid life and disability coverage
401k options with company match
Three weeks PTO by the end of the first year
Career growth opportunities
Promotion from within
Broad career options within the same organization