Desktop Engineer – Contractor

Allogene Therapeutics

. Administer and maintain enterprise desktop management platforms for Windows and macOS devices .

Posted 9/22/2026contractSouth San Francisco • California • United StatesMid-LevelSenior💰 $55 - $65 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing Windows and macOS devices within a Microsoft-centric enterprise environment, focusing on endpoint lifecycle management, security compliance, and automation of deployment processes. Proficient in troubleshooting and supporting a wide range of endpoint technologies and applications while ensuring a seamless user experience.

Highest-signal resume keywords

Endpoint AdministrationWindows And macOS ManagementMicrosoft 365 ConfigurationPowerShell ScriptingTroubleshooting Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Desktop EngineeringEndpoint Lifecycle ManagementOperating System Patch ManagementVulnerability RemediationDevice ComplianceConfiguration ProfilesApplication DeploymentSecurity BaselinesAutomation MethodsNetwork Troubleshooting

Soft Skills

Customer ServiceDocumentationCommunicationPrioritizationCross-Functional Collaboration

Tools & Technologies

Microsoft 365Endpoint Management PlatformsVPNDNSDHCPTCP/IPAudiovisual SystemsCollaboration ToolsHybrid Meeting TechnologyDevice Enrollment Tools

Industry Keywords

Enterprise End-User ComputingChange ManagementRegulated EnvironmentZero Trust InitiativesConditional Access

Tech Stack

Tools & technologies

CloudDNSMacOSShell ScriptingSwitchingTCP/IP

About the role

Key responsibilities & impact

Administer and maintain enterprise desktop management platforms for Windows and macOS devices
Develop and maintain device standards, security baselines, configuration profiles, compliance policies, and enrollment settings
Manage the complete endpoint lifecycle, including procurement coordination, enrollment, provisioning, deployment, refresh, reassignment, and secure retirement
Monitor endpoint health and compliance, investigate configuration drift, and remediate noncompliant devices
Automate deployment and configuration activities using scripting and administration methods
Package, test, deploy, maintain, and remove Windows and third-party applications
Coordinate application upgrades, compatibility testing, licensing, and rollout communications
Plan and execute operating system, browser, firmware, driver, and third-party application patching
Implement endpoint security settings, investigate endpoint alerts, remediate vulnerabilities, and support incident response
Configure and support Microsoft 365 settings and endpoint integrations with identity, productivity, collaboration, email, file access, and compliance services
Support user onboarding and offboarding, including device readiness, application access, licensing, profiles, and secure device return
Prepare and configure new-hire devices, accounts, licenses, groups, applications, email, file access, and collaboration tools
Deliver new-hire technology orientation and first-day/first-week support
Provide onsite support at the South San Francisco or Newark, California offices as business needs require
Diagnose laptop, desktop, monitor, peripheral, printer, hardware, software, network, VPN, DNS, DHCP, and TCP/IP issues
Support conference rooms, audiovisual equipment, collaboration spaces, and workplace technology
Serve as a Tier 3 escalation resource for endpoint, application, hardware, identity, and connectivity issues
Assist the Service Desk during surges, onboarding, device refreshes, office events, outages, and major technology changes
Lead or contribute to endpoint modernization, security, lifecycle, patching, and workplace technology projects
Participate in vendor evaluations, RFPs, Statements of Work, implementation planning, service transitions, and provider oversight
Develop technical documentation, standard operating procedures, support guides, configuration records, and operational runbooks
Recommend improvements to security, reliability, automation, supportability, and the end-user experience
Assist with networking, security, and server administration as needed

Requirements

What you’ll need

Five or more years of experience in desktop engineering, endpoint administration, or enterprise end-user computing support
Hands-on experience managing Windows and macOS devices in a Microsoft-centric enterprise environment
Experience with modern desktop management platforms for device enrollment, configuration, compliance, software deployment, inventory, and remote administration
Experience with operating system and third-party application patch management, vulnerability remediation, and deployment troubleshooting
Experience configuring and supporting Microsoft 365 settings and endpoint integrations with cloud identity and collaboration services
Strong troubleshooting skills across endpoint operating systems, applications, hardware, authentication, and network connectivity
Ability and willingness to be readily available onsite in South San Francisco or Newark, California, as needed
Strong customer service, documentation, communication, prioritization, and cross-functional collaboration skills
Working knowledge of networking fundamentals, including TCP/IP, DNS, DHCP, Wi-Fi, VPN, routing, switching, and systematic network troubleshooting
Experience supporting security baselines, encryption, device compliance, conditional access concepts, least privilege, and zero trust initiatives
Experience with PowerShell, shell scripting, or other automation methods used in endpoint administration
Experience supporting conference room technology, audiovisual systems, printers, and hybrid meeting environments
Experience in a regulated environment and familiarity with formal change management, audit evidence, and documented operational controls
Relevant industry or platform certifications are helpful but not required
Must be authorized to work in the U.S.

Benefits

Comp & perks

Remote or hybrid workplace
Possibility of contract extension or contract-to-hire
Collaborative environment
Top-notch compensation