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Senior Operations Business Partner – AMER Expansion
Allstate Northern Ireland. Partner with AMER Expansion Sales leadership to understand business performance and operational challenges .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Revenue Operations and Sales Operations, with a strong focus on problem-solving, operational analysis, and cross-functional collaboration. Proficient in utilizing Salesforce and operational tools to drive business performance and strategic recommendations.
Highest-signal resume keywords
Revenue Operations ExperienceSalesforce ProficiencyProblem-Solving OrientationCross-Functional CollaborationOperational Analysis
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Revenue OperationsSales OperationsBusiness OperationsOperational AnalysisData AnalysisSales Process OptimizationBusiness Case DevelopmentIssue TrackingField Feedback ChannelsComplex Sales Understanding
Soft Skills
Strong Communication SkillsStakeholder AlignmentProblem Diagnosis
Tools & Technologies
SalesforceOperational Tooling
Industry Keywords
Enterprise TechnologyAMER Expansion SalesField-Facing CapacityOperational FrictionBusiness Performance
About the role
Key responsibilities & impact- Partner with AMER Expansion Sales leadership to understand business performance and operational challenges
- Connect field needs and business context with the broader Revenue Operations organization
- Analyze sales processes, execution gaps, and field-level friction points
- Diagnose operational problems, develop points of view, and drive solutions or escalations
- Identify patterns across field conversations, business performance, and stakeholder input
- Reframe ambiguous problems into clear, solvable questions and drive stakeholder alignment
- Own operational issues through resolution across Revenue Operations, Marketing, Customer Success, IT, and Finance
- Build and run operational rhythms including status reviews, issue tracking, escalation loops, and field feedback channels
- Develop business cases, gather input, and make recommendations for field changes
- Prioritize field requests based on business impact and enterprise priorities
- Bring AMER field perspective into annual planning, segmentation, coverage model changes, and policy development
- Synthesize field patterns for broader Global Expansion programs and priorities
- Prepare operational context and insights for leadership reviews
Requirements
What you’ll need- 7+ years in Revenue Operations, Sales Operations, Business Operations, or a related business partner role, preferably within an enterprise technology company
- Experience partnering with Sales leaders in an embedded, field-facing capacity
- Understanding of expansion sales or other complex sales motions
- Strong problem-solving orientation, including diagnosing operational friction, identifying root causes, and driving cross-functional resolution
- Proficiency with Salesforce and sales and operational tooling
- Comfortable using data to understand business performance and identify where further investigation is needed
- Ability to work across functions without direct authority, including Strategy & Operations, Marketing, Customer Success, and Finance
- Strong communication skills to translate operational complexity into clear insights and recommendations
- Ability to work in one of the specified AMER locations
Benefits
Comp & perks- Flexibility in how employees work to support work preferences wherever possible
- Nearly all roles are hybrid or remote, unless otherwise indicated
- Equal opportunity employment and inclusive culture