Associate Manager, Property Claims

Allstate

. Lead, mentor, and develop a remote team of approximately 5 property claims adjusters .

Posted 9/18/2026full-timeRemote • United StatesJuniorMid-Level💰 $80,000 - $136,625 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading and mentoring remote teams of property claims adjusters, with a strong focus on homeowners property claims, coverage investigations, and claim resolution strategies. Proven ability to drive continuous improvement and maintain high performance standards in a high-volume claims environment.

Highest-signal resume keywords

Leadership Experience Within Property ClaimsAdvanced Xactimate Estimating ExperienceExpertise in Coverage Investigations and Claim ResolutionExperience Leading Remote TeamsStrong Background Handling Homeowners Property Claims

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Homeowners Property ClaimsCoverage InvestigationsClaim ResolutionXactimate EstimatingWind ClaimsHail ClaimsWater ClaimsRoof ClaimsTotal Loss ClaimsOperational Best Practices

Soft Skills

Excellent CommunicationCoaching SkillsRelationship-BuildingOrganizational SkillsAbility to Prioritize Work

Industry Keywords

Property ClaimsRemote Team LeadershipSoutheastern MarketsCustomer ExperienceQuality Outcomes

About the role

Key responsibilities & impact

Lead, mentor, and develop a remote team of approximately 5 property claims adjusters
Provide technical expertise and oversight on homeowners property claims, including complex water, wind, hail, roof, and total loss losses
Support adjusters through claim investigations, coverage analysis, authority decisions, and claim resolution strategies
Partner with consultants and leadership teams to ensure consistency in claim handling processes, estimating standards, and authority guidelines
Monitor team performance, workloads, customer experience, and quality outcomes
Coach adjusters through escalated claim situations and coverage concerns
Drive continuous improvement through training, mentoring, and talent development initiatives
Foster a collaborative and engaged remote team culture while maintaining accountability and performance standards

Requirements

What you’ll need

Leadership experience within Property Claims
Strong background handling Homeowners Property claims
Experience leading remote or geographically dispersed teams
Expertise in coverage investigations and claim resolution
Experience with wind, hail, water, roof, and total loss claims
Advanced Xactimate estimating experience
Strong understanding of claim processes, authority levels, and operational best practices
Excellent communication, coaching, and relationship-building skills
Ability to prioritize work, stay organized, and manage competing priorities
Proven success developing adjusters through coaching and mentoring
Experience managing high-volume property claim environments
Familiarity with Southeastern markets, particularly Georgia, is a plus
Supervisory experience/duties
Authorization to work in the United States
Dedicated, private workspace free from distractions when working from home
Reliable internet with minimum speeds of 50 MB download and 5 MB upload

Benefits

Comp & perks

Comprehensive technology setup including a laptop, monitors, headset, keyboard, and mouse
Monthly connectivity reimbursement to help offset internet costs
Fully remote work arrangement
Equal opportunity employment
Work visa sponsorship is not provided