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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in auto claims investigation, coverage verification, and liability determination, with a strong focus on customer service and analytical thinking. Proficient in negotiating claims and identifying potential fraud or subrogation issues within the insurance industry.
Highest-signal resume keywords
Auto Claims InvestigationCoverage VerificationLiability DeterminationCustomer Service SkillsNegotiation of Injury Claims
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Analytical ThinkingClaims AdjustmentCoverage DeterminationInjury Claims EvaluationVehicle Body Parts IdentificationFraud DetectionSubrogation Handling
Soft Skills
CollaborationAttention to Detail
Certifications & Qualifications
Active Insurance License
Industry Keywords
Insurance PoliciesAutomobile AccidentsClaims OrganizationNortheastern States
About the role
Key responsibilities & impact- Investigate and confirm facts of loss for basic automobile accidents
- Determine coverage, liability, and damages using analytical thinking
- Adjust and negotiate claims within limits of authority
- Handle investigations covering most aspects of auto claims
- Review, evaluate, and negotiate basic injury claims when applicable
- Identify vehicle body parts and potential property damage
- Identify customer needs and provide appropriate customer service
- Determine subrogation or fraud potential and appropriate handling
- Work through auto claims investigations and resolution across Northeastern states
- Collaborate within a fast-paced claims organization
- Perform no supervisory duties
Requirements
What you’ll need- Experienced Auto Adjuster with a strong background in coverage verification and liability determination
- Basic understanding of insurance policies, the insurance industry, and organizational relationships
- Ability to investigate auto claims involving coverage, liability, and damages with limited discretion
- Ability to review, evaluate, and negotiate basic injury claims when handled
- Ability to recognize vehicle body parts and understand potential property damage
- Customer service skills
- Ability to determine subrogation or fraud potential and appropriate handling
- Individuals who currently hold an active insurance license must terminate all existing appointments before onboarding and must not hold outside appointments during employment
- Applicants with a resident producer license must formally surrender it when instructed by the licensing team
- Authorization to work in the United States; visa sponsorship is not provided
- Candidates must be located in one of the specified U.S. states and work in Eastern or Central Time Zone states
- Dedicated, private workspace free from distractions when working from home
- Reliable internet with minimum speeds of 50 MB download and 5 MB upload
Benefits
Comp & perks- Comprehensive technology setup including a laptop, monitors, headset, keyboard, and mouse
- Monthly connectivity reimbursement for employees eligible to work from home
- Dedicated, private home workspace requirement
- Reliable internet requirement with minimum speeds of 50 MB download and 5 MB upload