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About the role
Key responsibilities & impact- Investigate and confirm facts of loss for automobile accidents
- Determine coverage, liability, and damages
- Adjust and negotiate claims within authority
- Investigate and resolve auto claims
- Analyze coverage and assess liability
- Review damages and negotiate fair settlements
- Handle basic investigations regarding auto claim coverage, liability, and damages
- Identify customer needs and provide appropriate customer service
- Partner to determine subrogation or fraud potential and handling approach
- Recognize and identify vehicle body parts and potential property damage
- Work independently without supervisory duties
Requirements
What you’ll need- Candidates must possess authorization to work in the United States
- Employer does not sponsor individuals for work visas
- Applicants who currently hold an active insurance license must terminate all existing appointments prior to onboarding and must not hold outside appointments during employment
- Applicants with a resident producer license must formally surrender that license when instructed by the licensing team
- Dedicated, private workspace free from distractions
- Appropriate desk and seating for working from home
- Reliable internet with minimum speeds of 50 MB download and 5 MB upload
- Experience handling a variety of claim complexities
- Strong analytical and decision-making skills
- Commitment to providing outstanding customer service
- Basic understanding of insurance policies, the insurance industry, and company systems and technology
Benefits
Comp & perks- Comprehensive technology setup including a laptop, monitors, headset, keyboard, and mouse
- Monthly connectivity reimbursement for employees eligible to work from home
- Equal employment opportunity protections
- Work-from-home arrangement
