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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in investigating auto claims, evaluating coverage and liability, and negotiating settlements while maintaining compliance with regulatory standards. Proficient in documenting claim files with clear notes and rationale to support decision-making.
Highest-signal resume keywords
Auto Claims InvestigationCoverage EvaluationLiability DeterminationNegotiation SkillsCompliance Maintenance
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Auto Claims InvestigationCoverage EvaluationLiability DeterminationNegotiation SkillsDocumentation Skills
Soft Skills
Customer-Focused CommunicationCollaboration
Certifications & Qualifications
Active Insurance License
Industry Keywords
Claims HandlingRegulatory ComplianceRecorded StatementsClaim ResolutionBest Practices
About the role
Key responsibilities & impact- Investigate minor to moderately complex auto accidents and prepare summaries
- Conduct recorded statements with claimants, insureds, and witnesses
- Review and evaluate auto claims to determine coverage, liability, and damages
- Negotiate and settle claims in alignment with established best practices and guidelines
- Collaborate with internal teams to ensure timely and customer-focused claim handling
- Maintain compliance throughout the claim lifecycle
- Document claim files with clear notes, summaries, and decision rationale
- Handle non-represented claims and support timely, accurate claim resolution
- No supervisory duties
Requirements
What you’ll need- Investigate basic and occasionally moderately complex auto claims
- Evaluate coverage, determine liability, and negotiate settlements
- Maintain compliance with regulatory and company standards
- Conduct recorded statements with claimants, insureds, and witnesses
- Document claim files with clear notes, summaries, and rationale for decisions
- Active insurance license holders must terminate all existing appointments before onboarding and must not hold outside appointments during employment
- Applicants with a resident producer license must formally surrender that license when instructed by the licensing team
- Authorization to work in the United States
- Dedicated, private home workspace free from distractions
- Reliable internet with minimum speeds of 50 MB download and 5 MB upload
Benefits
Comp & perks- Fully remote work arrangement
- Laptop, monitors, headset, keyboard, and mouse
- Monthly connectivity reimbursement to help offset internet costs
- Opportunity for professional growth and skill development
- Incentive pay (commission, bonus, etc.) if applicable