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Allstate

Auto Telephone Claims Adjuster

Allstate

. Investigate and confirm facts of loss for automobile accidents .

Posted 10/7/2026full-timeRemote • Florida • United StatesMid-LevelSenior💰 $47,500 - $61,600 per yearWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in Auto Insurance Claims Management, including coverage determination, liability assessment, and damage evaluation. Proficient in customer service and negotiation skills to effectively address client needs and process claims.

Highest-signal resume keywords
Auto Insurance ClaimsClaims ProcessingInsurance Claim HandlingNegotiationCustomer Service

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Coverage DeterminationLiability AssessmentDamage EvaluationClaims AdjustmentBasic Investigations
Soft Skills
EmpathyCommunication
Tools & Technologies
Claims Management SystemsInsurance Technology
Certifications & Qualifications
Active Insurance License
Industry Keywords
SubrogationFraud InvestigationAutomobile AccidentsDocumentations

About the role

Key responsibilities & impact
  • Investigate and confirm facts of loss for automobile accidents
  • Determine coverage, liability, and damages
  • Adjust and negotiate claims within authority
  • Apply systems and technology used within the company
  • Partner to determine subrogation or fraud potential and how to handle it
  • Apply understanding of company insurance policies, the insurance industry, and organizational relationships
  • Conduct basic investigations regarding auto claims
  • Recognize and identify vehicle body parts and potential property damage
  • Identify customer needs and address them using appropriate customer service skills
  • No supervisory duties

Requirements

What you’ll need
  • Handles auto insurance claims involving coverage, liability, and damages
  • Applicants must possess authorization to work in the United States
  • The company does not sponsor individuals for work visas
  • Individuals who currently hold an active insurance license must terminate all existing appointments before onboarding
  • Adjuster applicants who hold a resident producer license must formally surrender that license when instructed by the licensing team
  • Dedicated, private workspace free from distractions when working from home
  • Reliable internet with minimum speeds of 50 MB download and 5 MB upload
  • Skills: Auto Insurance Claims, Claims Processing, Customer Service, Documentations, Empathy, Insurance Claim Handling, Negotiation

Benefits

Comp & perks
  • Fully remote work arrangement
  • Comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse
  • Monthly connectivity reimbursement to help offset internet costs