Bodily Injury Adjuster

Allstate

. Investigate and confirm facts of loss for basic automobile accidents .

Posted 10/5/2026full-timeRemote • United StatesMid-LevelSenior💰 $50,000 - $93,250 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in investigating automobile accidents, evaluating liability, and negotiating claims while providing exceptional customer service. Proficient in managing complex claim situations and understanding insurance policies and industry standards.

Highest-signal resume keywords

Automobile Accident InvestigationLiability EvaluationClaims NegotiationCustomer Service SkillsInsurance Policy Understanding

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Fact ConfirmationCoverage DeterminationDamage AssessmentBasic Injury Claims ReviewSubrogation Identification

Soft Skills

Analytical SkillsEmpathyMultitaskingTask ManagementTime Management

Tools & Technologies

MMR

Certifications & Qualifications

Resident Producer License

Industry Keywords

Insurance IndustryAutomobile ClaimsBodily Injury ClaimsFraud PotentialProperty Damage

About the role

Key responsibilities & impact

Investigate and confirm facts of loss for basic automobile accidents
Conduct initial investigations of bodily injury claims
Evaluate liability and verify coverage
Determine damages and drive timely, fair claim resolution
Manage complex claim situations from first notice through early resolution
Handle auto claim coverage, liability, and damages investigations
Review, evaluate, and negotiate basic injury claims
Recognize vehicle body parts and potential property damage
Identify customer needs and provide appropriate customer service
Determine subrogation or fraud potential and how to handle it
Work shifts of 11am–8pm EST or 12pm–9pm EST
No supervisory duties

Requirements

What you’ll need

Experience investigating and confirming facts of loss for automobile accidents
Ability to determine coverage, liability, damages, and adjust/negotiate claims within authority limits
Strong analytical and customer service skills
Ability to manage complex claim situations from first notice through early resolution
Experience with MMR preferred but not required
Basic understanding of insurance policies, the insurance industry, and organizational relationships
Ability to investigate auto claim coverage, liability, and damages with limited discretion
Ability to review, evaluate, and negotiate basic injury claims
Ability to identify vehicle body parts and potential property damage
Customer service, de-escalation, empathy, multitasking, negotiation, prioritization, task management, and time management skills
Must terminate existing appointments if currently holding an active insurance license
Must not hold outside insurance appointments during employment
Applicants with a resident producer license must surrender it when instructed by the licensing team
Must be authorized to work in the United States; visa sponsorship is not provided
Dedicated, private home workspace free from distractions
Reliable internet with minimum speeds of 50 MB download and 5 MB upload

Benefits

Comp & perks

Comprehensive technology setup including a laptop, monitors, headset, keyboard, and mouse
Monthly connectivity reimbursement for employees eligible to work from home
Remote work arrangement
Equal employment opportunity protections
Accommodation assistance for completing the online application