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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates advanced expertise in handling automobile accident claims, including coverage, liability, and damages, while effectively managing customer service needs and identifying fraud potential. Possesses a strong understanding of insurance policies and industry practices relevant to advanced auto claims.
Highest-signal resume keywords
Advanced Automobile Accident Claims HandlingInsurance Policy KnowledgeCoverage and Liability InvestigationCustomer Service SkillsFraud Detection and Subrogation
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Claims AdjustmentCoverage EvaluationLiability AssessmentDamage NegotiationInjury Claims ReviewVehicle Body Parts IdentificationFraud Potential Assessment
Soft Skills
Customer Service
Industry Keywords
Automobile InsuranceClaims ManagementSubrogationGeorgia Insurance RegulationsFlorida Insurance Regulations
About the role
Key responsibilities & impact- Investigate and confirm facts of loss for advanced automobile accidents
- Determine coverage, liability, damages, and adjust and negotiate claims within authority limits
- Handle all aspects of advanced auto claims, including coverage, liability, and damages, with discretion and independence
- Review, evaluate, and negotiate basic to moderate injury claims when applicable
- Identify vehicle body parts and potential property damage
- Identify customer needs and address them using appropriate customer service skills
- Determine subrogation or fraud potential and appropriate handling
- Apply increased experience at the Adjuster II level or through specialty rotations such as Coverage, Investigation Specialist, Total Loss, Initial Handler, or Extended Handler
- Manage complex claims for Georgia and/or Florida and contribute to strong claim outcomes and team performance
Requirements
What you’ll need- Seasoned adjuster experience handling advanced automobile accident claims
- Advanced understanding of insurance policies, industry practices, and organizational relationships
- Experience investigating coverage, liability, and damages for advanced auto claims
- Experience reviewing, evaluating, and negotiating basic to moderate injury claims, if handled
- Knowledge of vehicle body parts and potential property damage
- Customer service skills
- Ability to determine subrogation or fraud potential
- Authorization to work in the United States
- Must have a dedicated, private workspace free from distractions when working from home
- Reliable internet with minimum speeds of 50 MB download and 5 MB upload
- Work visa sponsorship is not provided
Benefits
Comp & perks- Comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse
- Monthly connectivity reimbursement to help offset internet costs for employees eligible to work from home