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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in handling advanced automobile accident claims, including coverage, liability, and damages, while effectively negotiating and addressing customer needs. Possesses a strong understanding of insurance policies and the ability to identify fraud potential.
Highest-signal resume keywords
Advanced Automobile Accident Claims HandlingInsurance Policy KnowledgeCoverage, Liability, And Damages InvestigationCustomer Service SkillsSubrogation And Fraud Determination
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Claims NegotiationInjury Claims EvaluationVehicle Body Parts IdentificationAdvanced Claims AdjustingFraud Investigation
Soft Skills
Customer ServiceDiscretionIndependence
Industry Keywords
Insurance PracticesOrganizational RelationshipsAdjuster II Level ExperienceFlorida State Regulations
About the role
Key responsibilities & impact- Investigate and confirm facts of loss for advanced automobile accidents
- Determine coverage, liability, damages, and adjust and negotiate claims within authority limits
- Handle all aspects of advanced auto claims, including coverage, liability, and damages
- Review, evaluate, and negotiate basic to moderate injury claims when handled
- Identify vehicle body parts and other potential property damage
- Identify customer needs and address them using appropriate customer service skills
- Determine subrogation or fraud potential and how to handle it
- Support the state of Florida and contribute to overall team performance
Requirements
What you’ll need- Experience handling advanced automobile accident claims
- Advanced understanding of insurance policies, industry practices, and organizational relationships
- Ability to investigate coverage, liability, and damages with discretion and independence
- Ability to review, evaluate, and negotiate basic to moderate injury claims
- Knowledge of vehicle body parts and potential property damage
- Customer service skills
- Ability to determine subrogation or fraud potential
- Increased experience at the Adjuster II level or experience through a specialty-position rotation
- Authorization to work in the United States
- Must have a dedicated, private workspace free from distractions when working from home
- Reliable internet with minimum speeds of 50 MB download and 5 MB upload
Benefits
Comp & perks- Comprehensive technology setup including a laptop, monitors, headset, keyboard, and mouse
- Monthly connectivity reimbursement for employees eligible to work from home
- Dedicated, private workspace requirement for home working
- Reliable internet requirement with minimum speeds of 50 MB download and 5 MB upload
- Incentive pay (commission, bonus, etc.) if applicable