Bodily Injury Adjuster

Allstate

. Investigate automobile accidents involving single or multiple vehicles with property damage, bodily injury, attorney involvement, or litigation .

Posted 10/23/2026full-timeRemote • United StatesJuniorMid-Level💰 $53,500 - $84,625 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in bodily injury claims handling, including assessing coverage, liability, and damages while providing exceptional customer service. Proficient in using innovative tools for claims evaluation and managing multiple operational demands effectively.

Highest-signal resume keywords

Bodily Injury Claims HandlingInsurance Policy KnowledgeProficient Communication SkillsCritical ThinkingClaims Evaluation Tools

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Coverage AssessmentLiability DeterminationDamage ReviewNegotiation SkillsClaims Documentation

Soft Skills

Empathetic GuidanceTime ManagementIndependent Work

Tools & Technologies

Claims SystemEstimate ToolsSettlement Platforms

Certifications & Qualifications

Adjuster LicenseAppraiser License

Industry Keywords

Claims ProcessCustomer ServiceStakeholder ManagementRemote WorkBackground Investigation

About the role

Key responsibilities & impact

Investigate automobile accidents involving single or multiple vehicles with property damage, bodily injury, attorney involvement, or litigation
Assess coverage, liability, and damages
Provide customer service and empathetic guidance throughout the claims process
Communicate with customers and attorneys through voice calls, email, and text messages
Negotiate fair injury settlements with customers, vendors, third-party carriers, and claimants
Manage multiple diverse venues with varying operational demands and stakeholder expectations
Serve as the primary claim contact and guide insureds through the process
Collaborate with internal partners to assess and drive value across initiatives
Perform detailed damage reviews and interpret policies to determine coverage
Document claim work accurately and promptly in the claims system
Use estimate tools, job aids, and settlement platforms
Work schedules vary by Pacific, Mountain, and Central time zones

Requirements

What you’ll need

Must reside in the Pacific, Mountain, or Central time zones
Residents of California, Washington, Alaska, Hawaii, and Puerto Rico are not eligible
Minimum 2 years' experience in bodily injury claims handling or a related field
Proficient communication skills, especially over the phone
Ability to work independently and remotely while managing time efficiently
Knowledge of insurance policies, coverage, and liability determination
Strong critical thinking and problem-solving skills
Knowledge of innovative tools and platforms for claims evaluation
Dedicated private workspace free from distractions
Minimum internet bandwidth of 50 MB down/5 MB up
Appropriate work surface and seating
May be required to obtain an adjuster and/or appraiser license within 60 days of hire
Must submit to a background investigation
Must terminate existing insurance-license appointments and not hold outside appointments during employment, if applicable
Allstate generally does not sponsor individuals for employment-based visas

Benefits

Comp & perks

Competitive pay with needed support for continuous development and career advancement
Flexibility in scheduling
Time off policy supporting work/life balance
Initial and ongoing training
401K/pension
Education reimbursement
Programs to help balance work with the rest of your life
Technology bundle including laptop, monitor, headset, keyboard, and mouse
Connectivity reimbursement of $80 per month
Potential $1000 Licensing Sign on Bonus for eligible active licenses