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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates advanced understanding of insurance policies and the ability to investigate and negotiate bodily injury claims, while providing exceptional customer service and working independently within authority limits.
Highest-signal resume keywords
Bodily Injury Claims HandlingInsurance Policy InterpretationCoverage Issue IdentificationNegotiation of Injury ClaimsSubrogation and Fraud Assessment
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Advanced Automobile Claims InvestigationCoverage DeterminationLiability AssessmentDamage EvaluationVehicle Body Parts Knowledge
Soft Skills
Customer ServiceDiscretion and Independence
Certifications & Qualifications
Active Adjuster's License
Industry Keywords
Insurance PoliciesClaims ManagementBodily InjurySubrogationFraud Potential
About the role
Key responsibilities & impact- Investigate and confirm facts of loss for advanced automobile accidents
- Determine coverage, liability, damages, and adjust and negotiate claims within authority limits
- Manage extended-handling bodily injury claims ranging from soft tissue injuries to moderate-severity claims
- Handle claims involving coverage, liability, and damages
- Review, evaluate, and negotiate basic to moderate injury claims
- Identify vehicle body parts and potential property damage
- Identify customer needs and provide appropriate customer service
- Determine subrogation or fraud potential and appropriate handling
- Apply advanced understanding of insurance policies and organizational relationships
- Work with discretion and independence within increased authority
- Perform duties without supervisory responsibilities
Requirements
What you’ll need- Experience handling bodily injury claims
- Experience interpreting policy language
- Ability to identify coverage issues
- Advanced understanding of insurance policies
- Ability to investigate coverage, liability, and damages in advanced auto claims
- Ability to review, evaluate, and negotiate basic to moderate injury claims
- Knowledge of vehicle body parts and potential property damage
- Ability to determine subrogation or fraud potential
- Ability to work with discretion and independence within increased authority
- Applicants must be authorized to work in the United States
- No work visa sponsorship available
- If currently holding an active insurance license, must terminate all existing appointments before onboarding and cannot hold outside appointments during employment
- Resident producer license holders must surrender that license when instructed by the licensing team
- Dedicated, private workspace free from distractions when working from home
- Reliable internet with minimum speeds of 50 MB download and 5 MB upload
- An active adjuster's license is preferred, not required
- Litigation experience is not required
Benefits
Comp & perks- Comprehensive technology setup including a laptop, monitors, headset, keyboard, and mouse
- Monthly connectivity reimbursement for employees eligible to work from home
- Work-from-home arrangement
- Equal opportunity employment
- Assistance or accommodation in completing the online application