Bodily Injury Adjuster – Represented, Litigation, Complex, Severe

Allstate

. Investigate automobile accidents involving single or multiple vehicles resulting in property damage and/or bodily injury with attorney or litigation involvement .

Posted 10/2/2026full-timeRemote • United StatesMid-LevelSenior💰 $65,600 - $110,075 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in handling Casualty Represented or Litigation UM/UIM claims, with a strong focus on assessing coverage, liability, and damages. Proficient in negotiation and communication, ensuring customer satisfaction throughout the claims process.

Highest-signal resume keywords

Casualty Represented Claim HandlingLitigation UM/UIM ExperienceInsurance Policy FamiliarityNegotiation SkillsCritical Thinking

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Claims EvaluationCoverage AssessmentLiability DeterminationDamage ReviewSettlement Negotiation

Soft Skills

Proficient CommunicationProblem-SolvingTime ManagementCustomer Service

Tools & Technologies

Claims ToolsSettlement PlatformsEstimate Tools

Certifications & Qualifications

Adjuster LicenseAppraiser License

Industry Keywords

Automobile AccidentsClaims ProcessProperty DamageBodily InjuryLegal Methodologies

About the role

Key responsibilities & impact

Investigate automobile accidents involving single or multiple vehicles resulting in property damage and/or bodily injury with attorney or litigation involvement
Assess coverage, liability, and damages
Provide customer service throughout the claims process
Communicate with customers and attorneys through voice calls, email, and text messages
Negotiate fair injury settlements with all involved parties
Perform detailed damage reviews and interpret policies to determine coverage
Evaluate and negotiate settlements with customers, vendors, third-party carriers, and claimants
Handle challenging and complex negotiations using legal and business standard methodologies
Use estimate tools, job aids, settlement platforms, and other claims tools
Document claims work accurately and timely in the claims system
Protect the company financially by executing policies according to policy agreements
Keep customers updated on claim progress and offer preferred communication channels

Requirements

What you’ll need

3+ years of Casualty Represented or Litigation UM/UIM claim handling experience required
Candidates with experience in Alabama, Georgia, North Carolina, or South Carolina a plus
Proficient communication skills, especially over the phone
Ability to work independently and remotely while managing time efficiently
Familiarity with insurance policies, coverage, and liability determination
Strong critical thinking and problem-solving skills
Knowledge of innovative tools and platforms for claims evaluation
Must submit to a background investigation
May be required to obtain an adjuster and/or appraiser license within 60 days of hire if applicable; license acquisition is not stated as required before hiring
Dedicated, private home workspace free from distractions
Reliable internet with minimum speeds of 50 MB download and 5 MB upload
Allstate generally does not sponsor individuals for employment-based visas

Benefits

Comp & perks

Benefits package from Day 1 of employment
Time off and work/life balance support
Healthcare
Retirement benefits, including 401K/pension
Education reimbursement
Initial and ongoing training
Career advancement and continuous development support
Flexible scheduling
Comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse
Monthly connectivity reimbursement for employees working from home
Remote work from home