Bodily Injury Adjuster – Represented, Moderate

Allstate

. Investigate automobile accidents involving single or multiple vehicles resulting in property damage and/or bodily injury with attorney/litigation involvement .

Posted 10/22/2026full-timeRemote • Texas • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in bodily injury claim evaluation and negotiation, utilizing innovative tools for effective claims assessment while maintaining strong communication with customers and attorneys. Capable of working independently in a remote environment while adhering to legal and business standards.

Highest-signal resume keywords

Bodily Injury Claim EvaluationNegotiation SkillsInsurance Policy FamiliarityStrong Phone CommunicationCritical Thinking

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Claims EvaluationLiability DeterminationDamage ReviewSettlement NegotiationDocumentation Management

Soft Skills

Problem-SolvingTime ManagementCustomer ServiceRapport Building

Tools & Technologies

Estimating ToolsSettlement PlatformsClaims System

Certifications & Qualifications

Adjuster LicenseAppraiser License

Industry Keywords

Automobile AccidentsClaims ProcessCoverage AssessmentLegal Standards

About the role

Key responsibilities & impact

Investigate automobile accidents involving single or multiple vehicles resulting in property damage and/or bodily injury with attorney/litigation involvement
Assess coverage, liability, and damages
Provide customer service throughout the claims process
Communicate with customers and attorneys by voice calls, email, text messages, and sometimes video chat
Use innovative platforms, estimating tools, job aids, and settlement platforms
Negotiate fair injury settlements with customers, attorneys, vendors, third-party carriers, and claimants
Evaluate and negotiate claim settlements in accordance with legal and business standards
Apply tactics for challenging and complex situations
Perform detailed damage reviews and interpret policies to determine coverage
Keep all parties updated on claim progress and honor communication preferences
Maintain clear and timely documentation in the claims system
Protect the company financially by following applicable policies
Perform other related duties as assigned

Requirements

What you’ll need

2+ years of bodily injury claim evaluation and negotiation experience preferred
Represented bodily injury claim handling experience preferred
Strong phone communication skills, with the ability to build rapport and assess claims accurately
Ability to work independently and remotely while managing time efficiently
Familiarity with insurance policies, coverage, and liability determination
Strong critical thinking and problem-solving skills, with the ability to evaluate and negotiate injury claims successfully
Knowledge of innovative tools and platforms for effective claims evaluation
May be required to obtain an adjuster and/or appraiser license as a condition of employment
If required, licensing must be completed within 60 days of hire
Must terminate existing insurance license appointments before onboarding and must not hold outside appointments during employment
Regular, predictable attendance is essential
Background investigation required
Generally, no employment-based visa sponsorship
Must have a dedicated, private workspace free from distractions, with appropriate desk and seating
Reliable internet with minimum speeds of 50 MB download and 5 MB upload
Must be available to work remotely from the United States, excluding California, Washington, Alaska, Hawaii, and Puerto Rico
Employees are expected to be on camera and actively participate during online meetings and training sessions

Benefits

Comp & perks

Day 1 benefits, including time off, healthcare, retirement, and more
Competitive pay
Support for ongoing development and career advancement
Time off programs and resources that support work/life balance
Initial and ongoing training
401(k)/pension
Education reimbursement
Programs that support life outside of work
Comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse
Monthly connectivity reimbursement to help offset internet costs
$1,000 Licensing Sign-On Bonus may be available to candidates with the active licenses required for this role