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Bodily Injury Adjuster – Represented, Moderate
Allstate. Investigate automobile accidents involving single or multiple vehicles resulting in property damage and/or bodily injury with attorney/litigation involvement .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in handling third-party casualty claims, including assessing coverage, liability, and damages while utilizing innovative tools for claims evaluation. Strong communication skills and the ability to manage a high volume of cases independently are essential.
Highest-signal resume keywords
Third-Party Casualty Claim HandlingBodily Injury Claim ExperienceInsurance Policy KnowledgeNegotiation SkillsProficient Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Claims EvaluationLiability DeterminationDamage AssessmentSettlement NegotiationPolicy Agreement Execution
Soft Skills
Critical ThinkingProblem-SolvingTime Management
Tools & Technologies
Claims SystemEstimate ToolsSettlement PlatformsMicrosoft Office Suite
Certifications & Qualifications
Adjuster LicenseAppraiser License
Industry Keywords
Automobile AccidentsCoverage AssessmentCustomer ServiceLegal MethodologiesState Regulations
About the role
Key responsibilities & impact- Investigate automobile accidents involving single or multiple vehicles resulting in property damage and/or bodily injury with attorney/litigation involvement
- Assess coverage, liability, and damages
- Provide customer service through voice calls, email, and text messages
- Use innovative platforms and tools to evaluate claims
- Negotiate fair and timely injury settlements with customers, vendors, third-party carriers, and claimants
- Handle a high volume of pending cases
- Conduct detailed reviews of damage and interpret policies to determine coverage
- Communicate claim information and progress to customers using their preferred communication channel
- Apply legal and business-standard methodologies when evaluating and negotiating settlements
- Use estimate tools, job aids, and settlement platforms
- Execute policies according to policy agreements
- Maintain clear, timely, and accurate claim documentation in the claims system
Requirements
What you’ll need- Prior represented third-party casualty claim handling experience is required
- OH or CT claims experience highly preferred
- 2-5 years of moderate Bodily Injury claim handling experience is preferred
- Proficient communication skills, especially over the phone
- Ability to work independently and remotely while managing time efficiently
- Proficient knowledge of insurance policies, coverage, liability determination, and state regulations
- Strong critical thinking and problem-solving skills
- Knowledge of innovative tools and platforms for claims evaluation
- Proficient in Microsoft Office Suite is a plus
- Candidates must reside in the Eastern or Central Time Zones
- Must have a dedicated, private workspace free from distractions
- Reliable internet with minimum speeds of 50 MB download and 5 MB upload
- Background investigation required
- An adjuster and/or appraiser license may be required within 60 days of hire, depending on office/area
- Position is not available to residents of California, Washington, Alaska, Hawaii, and Puerto Rico
- Allstate generally does not sponsor individuals for employment-based visas for this position
Benefits
Comp & perks- Competitive pay with support for continuous development and career advancement
- Flexible scheduling
- Time off policy supporting work/life balance
- Initial and ongoing training
- 401K/pension
- Education reimbursement
- Programs to help balance work with the rest of your life
- $1000 Licensing Sign on Bonus may be available for candidates with applicable active licenses
- Comprehensive technology setup including laptop, monitors, headset, keyboard, and mouse
- Monthly connectivity reimbursement for eligible work-from-home employees