Bodily Injury Adjuster – Represented, Moderate/Complex

Allstate

. Investigate automobile accidents involving single or multiple vehicles resulting in property damage and/or bodily injury with attorney/litigation involvement .

Posted 10/27/2026full-timeRemote • North Carolina • United StatesMid-LevelSenior💰 $56,000 - $92,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in handling third-party casualty claims, including assessing coverage, liability, and damages while providing exceptional customer service. Proficient in utilizing innovative tools for claims evaluation and maintaining accurate documentation in claims systems.

Highest-signal resume keywords

Third-Party Casualty Claim HandlingBodily Injury Claim ExperienceInsurance Policy KnowledgeCritical ThinkingProficient Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Claims DocumentationLiability DeterminationDamage AssessmentNegotiation SkillsClaims Evaluation Tools

Soft Skills

Problem-Solving SkillsTime ManagementCustomer Service

Tools & Technologies

Microsoft Office SuiteSettlement PlatformsEstimate Tools

Industry Keywords

Litigation Claims ExperienceState RegulationsClaims HandlingProperty DamageBodily Injury

About the role

Key responsibilities & impact

Investigate automobile accidents involving single or multiple vehicles resulting in property damage and/or bodily injury with attorney/litigation involvement
Assess coverage, liability, and damages
Provide customer service through voice calls, email, and text messages
Negotiate fair and timely injury settlements with customers, vendors, third-party carriers, and claimants
Handle a high volume of pending cases
Perform detailed damage reviews and interpret policies to determine coverage
Keep customers updated on claim progress and support their preferred communication method
Use estimate tools, job aids, and settlement platforms to evaluate claims
Execute policies according to policy agreements
Complete timely and accurate claim documentation in the claims system

Requirements

What you’ll need

Prior represented third-party casualty claim handling experience is required
Candidates must reside in the Eastern or Central Time Zones
RI, MA, ME, NH, or VT claims experience highly preferred
FL, GA, NV, TX, CA claims experience preferred
2-5 years of moderate/complex Bodily Injury claim handling experience preferred
Prior litigation claims experience a plus
Proficient communication skills, especially over the phone
Ability to work independently and remotely while managing time efficiently
Proficient knowledge of insurance policies, coverage, liability determination, and state regulations
Strong critical thinking and problem-solving skills
Knowledge of innovative tools and platforms for claims evaluation
Proficient in Microsoft Office Suite a plus
Must submit to a background investigation
Must have a dedicated, private workspace free from distractions
Reliable internet with minimum speeds of 50 MB download and 5 MB upload
This position is not available to residents of California, Washington, Alaska, Hawaii, and Puerto Rico

Benefits

Comp & perks

Competitive pay with needed support for continuous development and career advancement
Flexibility in scheduling
Time off policy supporting work/life balance
Healthcare benefits
401K/pension
Education reimbursement
Initial and ongoing training
$1000 Licensing Sign on Bonus may be available for applicable active licenses
Comprehensive technology setup, including laptop, monitors, headset, keyboard, and mouse
Monthly connectivity reimbursement to help offset internet costs