Bodily Injury Adjuster – Represented, Moderate/Complex

Allstate

. Investigate automobile accidents involving single or multiple vehicles resulting in property damage and/or bodily injury with attorney/litigation involvement .

Posted 11/10/2026full-timeRemote • United StatesMid-LevelSenior💰 $56,000 - $92,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in handling third-party casualty claims, including assessing coverage, liability, and damages while providing exceptional customer service. Proficient in negotiating settlements and utilizing claims technology to manage a high volume of complex cases effectively.

Highest-signal resume keywords

Third-Party Casualty Claim Handling ExperienceNegotiation SkillsInsurance Policy KnowledgeCritical ThinkingClaims Technology Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Claims EvaluationLiability DeterminationDamage ReviewSettlement NegotiationClaims DocumentationTime ManagementBodily Injury Claims HandlingFirst-Party Collision ClaimsThird-Party Property Damage ClaimsMicrosoft Office Suite Proficiency

Soft Skills

Proficient Communication SkillsProblem-Solving SkillsAbility to Work Independently

Tools & Technologies

Claims Technology PlatformsEstimate ToolsSettlement Platforms

Certifications & Qualifications

Adjuster LicenseAppraiser License

Industry Keywords

Automobile AccidentsCoverage AssessmentLitigation InvolvementCustomer ServiceClaims ManagementState RegulationsHigh Volume ClaimsBackground Investigation

About the role

Key responsibilities & impact

Investigate automobile accidents involving single or multiple vehicles resulting in property damage and/or bodily injury with attorney/litigation involvement
Assess coverage, liability, and damages
Provide customer service through voice calls, email, text messages, and sometimes video chat
Negotiate fair and timely injury settlements with customers, vendors, third-party carriers, and claimants
Handle a high volume of moderate/complex pending claims
Perform detailed damage reviews and interpret policies to determine coverage
Evaluate and negotiate claim settlements in accordance with legal and business methodologies
Use estimate tools, job aids, settlement platforms, and other claims technology
Execute policies according to policy agreements
Maintain clear, timely, and accurate claim documentation in the claims system
Keep customers updated on claim progress and accommodate communication preferences

Requirements

What you’ll need

Prior represented third-party casualty claim handling experience is required
Candidates must reside in the Eastern or Central Time Zones
Ability to handle a high volume of pending cases
Experience with third-party casualty adjusting, first-party collision, and third-party property damage claims
Proficient communication skills, especially over the phone
Ability to work independently and remotely while managing time efficiently
Proficient knowledge of insurance policies, coverage, liability determination, and state regulations
Strong critical thinking and problem-solving skills
Knowledge of innovative tools and platforms for claims evaluation
Background investigation required
Dedicated, private workspace free from distractions with appropriate desk and seating
Reliable internet with minimum speeds of 50 MB download and 5 MB upload
This position is not available to residents of California, Washington, Alaska, Hawaii, and Puerto Rico
Adjuster and/or appraiser license may be required within 60 days of hire, if applicable
Proficient in Microsoft Office Suite is a plus
2–5 years of moderate/complex bodily injury claim handling experience preferred
Prior litigation claims experience is a plus
Claims experience in South Carolina, North Carolina, or Alabama highly preferred
Florida, Georgia, Nevada, Texas, or California claims experience preferred

Benefits

Comp & perks

Competitive pay with needed support for continuous development and career advancement
Flexibility in scheduling
Time off policy supporting work/life balance
Healthcare benefits
401K/pension
Education reimbursement
Initial and ongoing training
$1000 Licensing Sign on Bonus may be available for applicable active licenses
Comprehensive technology setup including laptop, monitors, headset, keyboard, and mouse
Monthly connectivity reimbursement for employees eligible to work from home