Bodily Injury Adjuster – Represented, Moderate/Complex

Allstate

. Investigate automobile accidents involving single or multiple vehicles with property damage and/or bodily injury involving attorneys or litigation .

Posted 9/23/2026full-timeRemote • United StatesMid-LevelSenior💰 $56,000 - $92,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in handling moderate to complex bodily injury claims, including coverage assessment, liability determination, and negotiation of settlements. Proficient in utilizing innovative tools and platforms for claims evaluation while maintaining clear communication with customers and attorneys.

Highest-signal resume keywords

Bodily Injury Claim HandlingCoverage AssessmentNegotiation SkillsClaims Evaluation ToolsRemote Work Efficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Claims-Handling MethodologiesDamage ReviewPolicy InterpretationSettlement NegotiationClaims Documentation

Soft Skills

Critical ThinkingProblem-SolvingCommunication SkillsTime ManagementCustomer Service

Tools & Technologies

Claims Evaluation PlatformsEstimate ToolsJob AidsSettlement Platforms

Certifications & Qualifications

Adjuster LicenseAppraiser License

Industry Keywords

Automobile AccidentsLiability DeterminationThird-Party Casualty ClaimsInsurance PoliciesClaims Process

About the role

Key responsibilities & impact

Investigate automobile accidents involving single or multiple vehicles with property damage and/or bodily injury involving attorneys or litigation
Assess coverage, liability, and damages
Provide customer service throughout the claims process
Communicate with customers and attorneys through voice calls, email, text messages, and sometimes video chat
Use innovative platforms and tools to evaluate claims
Negotiate fair and timely injury settlements with customers, vendors, third-party carriers, and claimants
Perform detailed damage reviews and interpret policies to determine coverage
Apply claims-handling methodologies to challenging and complex situations
Use estimate tools, job aids, and settlement platforms
Execute policies according to policy agreements
Maintain clear, timely, and accurate claim documentation in the claims system
Work independently in a permanent remote home-based role on a Monday-Friday, 8am-4:30pm EST schedule

Requirements

What you’ll need

Must reside in the Eastern or Central time zones
Must reside in the United States
3+ years of moderate/complex bodily injury claim handling experience
Prior represented third-party casualty claim handling experience preferred
Maryland, Virginia, West Virginia, Delaware, or Washington DC bodily injury claims experience preferred
Proficient phone and other communication skills
Ability to work independently and remotely while managing time efficiently
Familiarity with insurance policies, coverage, and liability determination
Strong critical thinking and problem-solving skills
Knowledge of tools and platforms for claims evaluation
Dedicated private home workspace free from distractions
Minimum internet bandwidth of 50 MB download/5 MB upload
Appropriate work surface and seating
Must submit to a background investigation
May be required to obtain an adjuster and/or appraiser license within 60 days of hire, if applicable
Individuals holding an active insurance license must terminate existing appointments and cannot hold outside appointments during employment
Allstate generally does not sponsor individuals for employment-based visas for this position

Benefits

Comp & perks

Benefits package from Day 1 of employment
Time off policy supporting work/life balance
Healthcare benefits
401K/pension
Education reimbursement
Initial and ongoing training
Career advancement and continuous development support
Technology bundle including laptop, monitors, headset, keyboard, and mouse
$80 per month connectivity reimbursement
$1,000 Licensing Sign-on Bonus may be available for applicable active licenses