Bodily Injury Adjuster – Represented Third Party Casualty

Allstate

. Investigate moderate/complex represented casualty claims, including single- or multi-car accidents and represented moderate or major claims .

Posted 9/22/2026full-timeRemote • United StatesJuniorMid-Level💰 $56,000 - $92,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in handling moderate to complex casualty claims, including bodily injury and specialized claims. Proficient in communication, critical thinking, and problem-solving, with a strong understanding of insurance policies and liability determination.

Highest-signal resume keywords

Moderate/Complex Bodily Injury Claim HandlingNegotiation and Settlement of ClaimsInsurance Policy FamiliarityCritical Thinking and Problem-SolvingEffective Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Claims InvestigationClaims EvaluationLoss-of-Use Claims ResolutionDocument SummarizationMedical Report ReviewClaim File DocumentationReserve Setting and DocumentationLiability DeterminationCustomer Communication ManagementBackground Investigation Compliance

Soft Skills

Independent WorkTime ManagementConflict Resolution

Tools & Technologies

Claims Management SystemInnovative Claims Evaluation Tools

Certifications & Qualifications

Adjuster LicenseAppraiser License

Industry Keywords

Casualty ClaimsBodily InjuryErrors and Omissions PoliciesBusiness InterruptionLoss of IncomeDepartment of Insurance ComplianceClaim Value AssessmentCoverage Limits

About the role

Key responsibilities & impact

Investigate moderate/complex represented casualty claims, including single- or multi-car accidents and represented moderate or major claims
Handle complex and highly complex specialized claims such as business interruption, loss of income, and Errors and Omissions policies
Oversee liability and bodily injury investigations
Take recorded statements
Resolve loss-of-use claims
Make payments to appropriate parties
Negotiate and settle bodily injury issues or refer unresolved issues
Summarize documents and enter notes into the claim system
Manage, research, and resolve complex customer communications, concerns, conflicts, or issues
Review medical reports for claims settlement evaluation
Research, respond to, or participate in Department of Insurance complaints or investigations
Set and update initial reserves, document rationale, and maintain claim summary notes
Determine and explain minimum coverage limits and claim value
Document claim files with notes, evaluations, and decision-making process

Requirements

What you’ll need

Prior represented casualty claim handling experience required
Claims experience preferred in at least one of NY, NJ, PA, FL, VA, or NC
2–5 years of moderate/complex Bodily Injury claim handling experience required
Proficient communication skills, especially over the phone
Ability to work independently and remotely while managing time efficiently
Familiarity with insurance policies, coverage, and liability determination
Strong critical thinking and problem-solving skills
Knowledge of innovative tools and platforms for effective claims evaluation
Home office with a dedicated, private workspace free from distractions
Minimum internet bandwidth of 50 MB down/5 MB up
Appropriate work surface and seating
Must live in the United States; position unavailable to California, Alaska, Hawaii, or Washington residents
Must submit to a background investigation
May be required to obtain an applicable adjuster and/or appraiser license within 60 days of hire
Allstate generally does not sponsor individuals for employment-based visas for this position

Benefits

Comp & perks

Competitive pay with needed support for continuous development and career advancement
Flexibility in scheduling
Time off policy supporting work/life balance
Initial and ongoing training
401K/pension
Education reimbursement
Programs to help balance work with the rest of your life
Technology bundle including laptop, monitors, headset, keyboard, and mouse
Connectivity reimbursement of $80 per month
$1,000 Licensing Sign-On Bonus may be available for candidates with applicable active licenses
Benefits package from Day 1 of employment