Bodily Injury Adjuster – Represented Third Party Casualty

Allstate

. Investigate moderate/complex represented casualty claims, including single- or multi-car accidents and represented moderate or major claims .

Posted 10/1/2026full-timeRemote • United StatesJuniorMid-Level💰 $56,000 - $92,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in handling moderate to complex casualty claims, including bodily injury and represented claims, with strong negotiation and problem-solving skills. Proficient in evaluating claims, managing customer communications, and adhering to best practices in claims settlement.

Highest-signal resume keywords

Moderate/Complex Bodily Injury Claim HandlingNegotiation and Settlement of ClaimsClaims Experience in NY, NJ, PAProficient Communication SkillsFamiliarity with Insurance Policies and Coverage

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Claims EvaluationLiability DeterminationDocumenting Claim FilesResearching Medical ReportsSetting and Updating ReservesResolving Loss of Use ClaimsInvestigating Bodily Injury ClaimsHandling Customer CommunicationsSummarizing DocumentsTaking Recorded Statements

Soft Skills

Critical ThinkingProblem-SolvingTime ManagementIndependent WorkConflict Resolution

Tools & Technologies

Claims SystemInnovative Tools for Claims Evaluation

Certifications & Qualifications

Adjuster LicenseAppraiser License

Industry Keywords

Casualty ClaimsBodily InjuryErrors and Omissions PoliciesBusiness InterruptionLoss of IncomeDepartment of Insurance ComplaintsRepresented Claims

About the role

Key responsibilities & impact

Investigate moderate/complex represented casualty claims, including single- or multi-car accidents and represented moderate or major claims
Handle complex and highly complex specialized claims such as business interruption, loss of income, and Errors and Omissions policies
Oversee liability and bodily injury investigations
Take recorded statements
Resolve loss of use claims
Make payments to appropriate parties
Negotiate and settle bodily injury issues or refer unresolved issues
Summarize documents and enter notes into the claim system
Manage, research, and resolve complex customer communications, concerns, conflicts, and issues
Review medical reports for claims settlement evaluation
Research, respond to, or participate in Department of Insurance complaints or investigations
Negotiate and settle claims according to business unit best practices
Set and update initial reserves, document rationale, and maintain claim summary notes
Determine coverage limits and claim value in complex claims involving single or multiple claimants
Document claim files with notes, evaluations, and decision-making processes
Mainly handle represented claims for NJ, NY, and PA

Requirements

What you’ll need

Prior represented casualty claim handling experience is required
Claims experience preferred in at least one of the following states: NY, NJ, PA, FL, VA, NC
2-5 years of moderate/complex Bodily Injury claim handling experience is required
Proficient communication skills, especially over the phone
Ability to work independently and remotely while managing time efficiently
Familiarity with insurance policies, coverage, and liability determination
Strong critical thinking and problem-solving skills
Knowledge of innovative tools and platforms for effective claims evaluation
Home office with a dedicated, private workspace free from distractions
Minimum internet bandwidth of 50 MB down/5 MB up
Appropriate work surface and seating
Ability to work in the United States, excluding California, Alaska, Hawaii, and Washington
Successful background investigation
Adjuster and/or appraiser license may be required within 60 days of hire, if applicable
Allstate generally does not sponsor employment-based visas for this position

Benefits

Comp & perks

Competitive pay with needed support for continuous development and career advancement
Flexibility in scheduling
Time off policy supporting work/life balance
Initial and ongoing training
Comprehensive healthcare benefits
401K/pension
Education reimbursement
Technology bundle including laptop, monitors, headset, keyboard, and mouse
$80 per month connectivity reimbursement
Potential $1,000 Licensing Sign-On Bonus for candidates with applicable active licenses