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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in investigating and settling complex automobile claims while ensuring compliance with organizational policies. Proficient in customer service and policy interpretation, with a commitment to effective collaboration with various stakeholders.
Highest-signal resume keywords
Bilingual In FrenchAdjusting License Level 11 - 3 Years Handling Complex Automobile ClaimsKnowledge In Understanding And Interpreting PoliciesProficient Keyboard Skills And Computer Literacy
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Investigating Automobile ClaimsSettling ClaimsUnderstanding Insurance PoliciesDetermining Coverage And LiabilityCustomer Service
Soft Skills
CollaborationCommitment To Customer Service
Certifications & Qualifications
CIP Designation
Industry Keywords
Insurance PolicyAutomobile ClaimsCoverageLiabilityService SuppliersTowing CompaniesRepair ShopsLaw Enforcement
About the role
Key responsibilities & impact- Review insurance policy and coverages
- Investigate complex automobile claims, including impaired, unlisted operator, or non-drivable claims, and determine coverage and liability
- Settle claims in accordance with organization’s policies and practices
- Collaborate with customers, service suppliers such as towing companies and repair shops, other insurance companies, and law enforcement
Requirements
What you’ll need- Bilingual in French
- Minimum high school education or equivalent
- Adjusting License Level 1 or equivalent
- 1 - 3 years handling complex automobile claims is required
- Knowledge in understanding and interpreting policies
- Commitment to providing outstanding customer service
- Proficient keyboard skills and computer literacy
- Enrolled in (or willing to enroll in) CIP designation (bonus qualification)
Benefits
Comp & perks- Fully remote work arrangement
- Monday to Friday, 8:30am to 4:30pm AST schedule
- Opportunity to develop skills and advance professionally
- Opportunity to support causes that matter to employees
