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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in investigating automobile accidents, determining coverage and liability, and negotiating claims. Possesses a solid understanding of insurance policies and the ability to identify vehicle damage while providing excellent customer service.
Highest-signal resume keywords
Claims InvestigationCoverage DeterminationCustomer Service SkillsInsurance Policy KnowledgeFraud Detection
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Claims AdjustmentLiability AssessmentDamage EvaluationSubrogation HandlingVehicle Body Part Recognition
Soft Skills
Attention to DetailProblem SolvingCommunication Skills
Tools & Technologies
Company SystemsInsurance Technology
Certifications & Qualifications
Active Insurance License
Industry Keywords
Automobile InsuranceInsurance IndustryPST/MST/CST Time Zones
About the role
Key responsibilities & impact- Investigate and confirm facts of loss for automobile accidents
- Determine coverage, liability, damages, and adjust and negotiate claims within authority
- Handle basic investigation regarding coverage, liability, and damages
- Identify customer needs and meet those needs using appropriate customer service skills
- Apply a basic understanding of company systems and technology
- Partner to determine subrogation or fraud potential and how to handle it
- Develop an understanding of company insurance policies, the insurance industry, and organizational relationships
- Recognize and identify vehicle body parts and potential property damage
- No supervisory duties
Requirements
What you’ll need- Candidates must reside in PST/MST/CST time zones
- Must be available to work Monday through Friday, 8am to 5pm Pacific Time Zone hours
- Candidates must possess authorization to work in the United States
- Employer does not sponsor individuals for work visas
- Individuals who currently hold an active insurance license must terminate all existing appointments prior to onboarding and must not hold any outside appointments during employment
- Applicants with a resident producer license must formally surrender that license when instructed by the licensing team
- Dedicated, private workspace free from distractions when working from home
- Appropriate desk and seating
- Reliable internet with minimum speeds of 50 MB download and 5 MB upload
Benefits
Comp & perks- Comprehensive technology setup including a laptop, monitors, headset, keyboard, and mouse
- Monthly connectivity reimbursement to help offset internet costs for employees eligible to work from home